HRK is a Polish company specializing in personnel consulting and digitization of HR processes. Thanks to our experience in 4 key areas of HR, we provide the highest quality of services. Since 2000, we have been supporting managers in recruiting employees and effective personnel management. We work in teams of experts specializing in individual sectors of the economy.

• Representing SSC organization internally and externally
• Implementing group strategies into actionable plans aligned with business goals
• Designing the SSC’s structure to support operations and improve efficiency
• Tracking key performance metrics to ensure accurate and timely services Leading initiatives for continuous improvement and adopting best practices
• Working with global teams to create consistent, streamlined processes
• Acting as the main point of contact for internal and external stakeholders
• Communicating with partners to resolve issues and ensure service alignment
• Working with other global service centers to ensure alignment on global initiatives

• Master’s degree in Business Administration, Finance, or a related field
• Fluent in both written and spoken English
• Over 10 years of progressive responsibility in SSC/GBS environments.
• Minimum of 3-5 years of experience leading teams of over 100 employees
• A successful track record in driving change management initiatives that promote a solution-focused mindset.
• Strong understanding and experience in financial processes.
• A deep commitment to driving continuous improvement across processes
• Strong ability to communicate and build relationships with stakeholders at all organizational levels.
• Strong planning and operational management skills, with a focus on fostering a problem-solving and inclusive culture.
• Demonstrated success in applying process standardization and improvement methodologies.