Our client is renowned for its commitment to service excellence, quality, and continuous improvement. They offer an inclusive work environment where your expertise will be valued and your professional growth nurtured. Their focus on well-controlled end-to-end processes provides an excellent platform for individuals looking to make a significant impact in their field.

Our client is seeking a highly experienced and knowledgeable talent to lead their SSC in Kuala Lumpur. This pivotal role will report directly to the Regional CFO and will be responsible for developing and leading a shared services delivery model that oversees all accounting and finance activities. The successful candidate will have the opportunity to shape best practice governance, process, and standardization within the SSC.

As the Head of SSC, you will play an integral role in shaping the future of our client’s SSC.

• Establish a culture of service excellence, quality, and continuous improvement
• Ensure efficient, accurate, and timely processing, recording, and accounting of all financial transactions
• Develop well-controlled end-to-end processes with clearly defined ownership
• Manage key stakeholders’ expectations across the organisation
• Lead a multi-disciplinary team across all finance services
• Review key Finance operational controls on a monthly basis
• Maintain metrics and KPIs that drive a continuous improvement culture and demonstrate value to stakeholders

The ideal candidate for this Head of SSC role is a qualified accountant with at least 15- 20 years’ experience in shared services.

• Extensive experience in financial operation controls, process improvement and delivery of strategic change
• Proven track record of delivering change and transformation programmes within a Shared Service Centre environment
• Exceptionally strong leadership experience
• Evidence of designing and implementing performance metrics