Crown Resorts is looking for a collaborative and innovative Group Head of People & Culture (P&C) Shared Services to drive excellence in HR services and support our team members across Melbourne, Sydney, and Perth. This is a full time 12 month fixed term contract reporting to the Group General Manager of People and Culture.

As a key member of our P&C Team, you will be at the forefront of delivering a strategic HR agenda. This role is your opportunity to lead and harmonise P&C operations, influence positive cultural change, and digitise HR processes, ensuring Crown’s HR practices are best in class. You will guide a high-performing team, fostering a culture of innovation, service, and collaboration.

• Lead and implement innovative P&C programs in a Shared Services model.
• Oversee and streamline P&C services across Melbourne, Sydney, and Perth.
• Drive key group-wide projects to enhance the P&C strategy, focusing on digitisation and process simplification.
• Ensure compliance with relevant legislation, policies, and procedures, and manage talent development programs.
• Foster continuous improvement across all areas of HR, delivering outstanding results in a fast-paced, service-driven environment.
• Provide guidance and support to team members and leaders on employment, policies, and HR strategy across all Crown properties.

• Experience in People & Culture Business Partnering, with a broad industry background.
• Demonstrated leadership in driving large-scale change within HR Shared Services.
• Ability to thrive in a fast-paced environment with competing demands.
• Exceptional problem-solving skills, with a keen eye for detail.
• Strong understanding of employment legislation and Enterprise Agreements.
• Proven success in leading high-performing teams with a continuous improvement mindset.