The scope of the role may expand over time to include additional HR programs that have a high dependency on operations. The Senior Manager will spend the first few months focused on conducting a current state analysis of our HR Compliance practices, driving in-flight enhancements in partnership with our HR Compliance Program Manager, and drafting a strategy and robust operational plan.

Strategy

• Be responsible for the development and execution of HR Compliance strategy that enhances the effectiveness of our Compliance practices and improves the overall employee experience.
• Be responsible for the development and execution of our HR record management strategy. Own the development of the record management roadmap, and resolve necessary resourcing and tools to support the strategy and roadmap.
• In partnership with HR and Shared Services partners, build and refine the HR Compliance strategy and roles & responsibilities, including the program’s mission, vision, strategic pillars, and guiding principles.
• Evaluate strategic employee support opportunities to enhance the employee experience and expand the scope of the team.

Operations

• Lead cross-functional teams in designing and integrating HR Compliance practices into day-to-day support operations. Ensure policies are acknowledged and required training is completed, including implementing audits and follow-up processes to achieve compliance. Foster a culture of knowledge sharing and continuous improvement.
• Evolve our HR processes and policies; understand organizational needs and create & drive improvements in processes, policies, and workflows that are follows local/state/federal statutes, and are efficient and scalable
• Partner with key collaborators to build a process to ensure policy and training delivery systems are updated to follow legal requirements.
• Supervise the creation of a consistent process for policy owners that standardizes how to update policies in HR systems including communicating to employees about policy updates.
• Define and track key performance indicators for the HR Compliance program including completion metrics for policy acknowledgments and required training and improvement in support processes.
• Lead the relationship with our compliance program vendors including background check and I-9.
• Provide guidance to HRBPs and other partners on compliance issues and standard processes.
• Conduct risk assessments to identify potential areas of legal exposure related to employment practices and develop and recommend strategies to mitigate those risks.
• Serve as the main point of contact with legal counsel regarding new laws and regulations that may affect HR policies and procedures.
• Support key HR processes across relevant business functions in collaboration with HRBP’s for supporting achievement of strategic objectives.
• Oversee activities related to government audits and reporting and ensure support for required filings such as EEO-1.
• Ensure document retention guidelines within the HR department are followed. Build a process to conduct regular reviews and audits of electronic employee files to ensure accuracy and compliance.

People Management

• Mentor and lead a small team of Program Managers.
• Determine ideal team structure and resourcing for HR Compliance and program support long term.

• 4 years experience implementing and/or managing HR Compliance strategy and practices, preferably in a global organization.
• 8 years of leadership experience in an HR Shared Services, HR Operations or similar role.
• Ability to influence cross-functional teams to create successful outcomes that align people, process and technology.
• Expertise in various technology platforms, including content management systems, collaboration platforms, and enterprise search tools. Preferred experience with Workday, Glean, Unily, Slack, Google Drive and ServiceNow.
• Exceptional leadership, organizational and time management skills.
• Proven track record of balancing multiple high-priority projects simultaneously with the ability to adapt to the changing needs of the business, while meeting deadlines.
• Demonstrated problem-solving and critical-thinking abilities.
• Ability to think creatively and come up with proactive solutions, considering short- and long-term needs.
• Excellent verbal and written communication skills with the ability to effectively interact with internal and external partners, including senior leadership.
• Excellent attention to detail and a high level of accuracy in work outputs.
• Ability to work both independently and collaboratively as part of a team.
• Ability to collaborate with Product and IT teams to streamline processes.
• Bachelor’s degree in HR, business administration, communications, or a related field.