The GBS SFO role is a mission-critical leadership position responsible for overseeing the finance operations in Costa Rica and ensuring the reliability of financial statements and long term financial goals. This role combines strategic financial oversight with innovative technology management, coordinating the development of financial solutions to meet diverse regulatory needs across multiple geographies. This role is part of the senior leadership team within Global Business Services and a member of the Global Finance team and collaborates across all Business Units and Corporate Functions for the Company, The GBS SFO not only drives financial and economic analysis but also plays a key role in shaping the roadmap for finance solutions that empower Captive Centers globally. This position demands a forward-thinking leader dedicated to enhancing performance and fostering strong banking relationships.

• Work as part of the GBS leadership team to align financial strategies with organizational goals, ensuring clarity in objectives and effective communication.
• Ensure financial activities align with legal, regulatory and company guidelines across the BU/Cluster.
• Analyze profit and loss statements, generate forecasts, and prepare budgets that align with the organization’s strategic goals
• Oversee preparation of daily, monthly and quarterly financial planning and analysis (FP&A) reports
• Monitor cost, personnel, and investment budgets to achieve cost-efficiency and optimize resources.
• Coordinate and support external and internal audits requirements and compliance with fiscal standards.
• Develop financial models and metrics to identify and implement opportunities for improved financial performance.
• Manage capital expenditure approval processes and support strategic investments decisions.
• Lead review of monthly financial reports with senior leadership to asses financial performance and align on future targets.
• Lead organizational change management activities such as identifying change impacts, readiness, communication and training a well as driving assistance to business end users during go-live and Hypercare

• Minimum of 10+ years of experience in financial management, with at least 5 years in a leadership role.
• Demonstrated expertise in Shared Services and Global Captive centers is required.
• Proven track record of 10+ years in managing FP&A processes, budgeting, and forecasting in a multinational environment
• 5+ years of strong knowledge of financial systems, including APEX, ORACLE, Tableau, OBI (Business Intelligence Objects) data management tools, and financial modeling techniques as well as demonstrated experience in MS Office, Google Suite
• Demonstrated experience in coordinating and leading cross-functional teams to improve financial and operational efficiency.
• Familiarity with legal and regulatory requirements across different geographies.
• English Proficiency (BELT B2+ or higher).
• BA Degree in Accounting/Finance, Economics or related fields