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Head of External Expert Engagement Services
1 year ago
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The Head of E3S is responsible for the end-to-end development and execution of AstraZeneca’s External Expert Engagement Services (E3S) strategy.
- This leader will work closely with colleagues across various business areas, including Commercial, Finance, Legal, Compliance, IT, R&D, and Medical Affairs, to ensure that systems, processes, resources, and governance models comply with global and country-level regulations.
- The role involves overseeing the seamless delivery of E3S services to existing and future customer groups, driving continuous improvement, and ensuring high-quality customer experiences.
- Additionally, the role holder will manage contracts with third parties, oversee budget management, and implement key metrics to measure the success of the service.
- Strategic leadership is a crucial aspect of this role, requiring the Head of E3S to build a high-performing, compliant, and ethical team while reducing risk and protecting AstraZeneca’s reputation.
- The role involves extensive stakeholder management, including communicating risks and opportunities related to external engagements to senior leaders and promoting enterprise-wide adoption of E3S services.
- The ideal candidate will possess strong collaborative, storytelling, and influencing skills, along with a proactive and resilient mindset.
- They will contribute to the overall strategy of the Compliance, Legal, and Contracting Operations (CLCO) team within Global Business Services (GBS) and act as a visible leader, fostering talent across the organization.
Essential Skills/Experience
- Bachelor’s degree with a minimum of 15 years experience
- Prior experience working within a Shared Service / Global Business Services environment
- Proven track record of engaging with and influencing senior leadership
- Experience leading a scaled team across multiple global locations – 5+years
- Experience working within a compliance-oriented environment; ability to effectively interpret global legislation and direct development of policies and procedures to comply
- Knowledge and experience of corporate governance, health care regulations, laws, and standards
- Excellent communication skills (verbal and written)
- Strong project management skills
- Excellent analytical skills
- Strong quality control/assessment and risk assessment skills
Desirable Skills/Experience
- MBA or other advanced degree
- Prior experience in the biopharmaceutical industry or a consulting firm working with pharmaceutical clients
- Understanding of relevant laws, regulations, guidelines, and internal policies related to external funding, contracting, fair-market value, and transparency reporting requirements for External Experts
- Understanding of SAP and purchase to pay systems/processes
- Understanding of Procurement systems/processes
- Experience with finance, auditing, quality assurance/control, SOX, and/or risk management
- Global/cross-cultural experience