We are looking to hire an Associate Director – Finance who will be responsible for managing the accounts receivable function, optimizing cash flow, and upholding strong customer relationships while implementing best practices for our client based in Dubai- which is one of the largest conglomerates in the region.

Strategic Leadership in O2C:

• Oversee the end-to-end Order-to-Cash process, with a specific focus on the accounts receivable function, ensuring its alignment with overall business objectives.
• Lead initiatives to streamline O2C workflows, improve cash collection cycles, and reduce days sales outstanding (DSO).
• Collaborate with cross-functional teams, including Order Management and Cash Applications, to ensure seamless integration across all O2C touchpoints.

Team Management:

• Build and lead a high-performing AR team to effectively manage all accounts receivable activities within the O2C framework.
• Provide coaching, mentorship, and performance management to drive operational excellence.

Operational Excellence in O2C:

• Ensure accuracy and timeliness of invoicing, credit approvals, and payment collections.
• Develop KPIs and metrics to measure the efficiency of O2C processes, highlighting opportunities for improvement.
• Implement automation solutions to enhance the speed and accuracy of O2C operations.

Customer Relationship Management:

• Serve as a key liaison with customers, resolving disputes and fostering strong relationships to ensure smooth payment processes.
• Implement strategies to reduce overdue payments and minimize bad debt risks.

Risk and Compliance Management:

• Develop and enforce credit policies to manage risk effectively within the O2C process.
• Ensure full compliance with regulatory requirements, internal controls, and audit standards related to the AR and O2C processes.

Collaboration and Insights:

• Partner with Finance, Sales, and Operations teams to provide O2C insights and recommendations for business improvement.
• Prepare and present AR and O2C performance reports to senior management, identifying trends and actionable opportunities.

Knowledge, skills & experience:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (Master’s degree preferred).
• 10+ years of experience in accounts receivable or financial operations, with a strong focus on the O2C process.
• Proven track record of leading and optimizing O2C or AR functions within complex organizations.
• Shared service experience
• Preferred Real Estate or Retail knowledge
• Expertise in credit management, invoicing, collections, and cash applications.
• Proficiency in ERP systems and financial tools; experience with automation technologies is a plus.
• Strong analytical and decision-making skills, with a focus on driving process improvements.
• Excellent leadership, communication, and interpersonal skills.

Availability:

• Preference will be given to candidates available immediately or a maximum 30 days after accepting the offer.