As part of the Nutrien Business Solutions organization, and reporting to the SVP, Corporate Finance & Chief Administrative Officer and dotted into the Chief People Officer, the Senior Director, HR Solution Center role is integral to driving the strategic direction and execution of HR Shared Services globally. The Senior Director will guide and optimize the operations, ensuring excellent HR support to over 20,000 employees spread across various business units and regions.

• In collaboration with the other Nutrien Business Solutions senior leaders, develop and implement a strategic vision for the HR Solution Center in alignment with Nutrien’s broader organizational goals
• Oversee, lead, and manage the HR Solution Center team, encompassing HR Advisory, Payroll, Human Resources Information Systems, HR Projects, Global Service Desk for HR, IT and Finance
• Develop and execute HRSC business plan and budget
• Ensure delivery of exceptional HR support to employees and managers globally
• Foster an internal customer-oriented culture that provides reliable, timely, and effective services
• Partner with the HR Leadership Team and senior business leaders to manage strategic and organizational changes
• Support the transformation of Nutrien’s HR operating model, business processes, and technology to become a world-class HR organization
• Continuously improve HR and employee experience, incorporating automation, AI, and data science
• Increase the operational effectiveness and efficiency of the Solution Center by leveraging technology and best practices
• Set strategic direction, anticipate key trends, and position functional support for future growth
• Improve interdependencies across HRSC, enhancing handoffs, information sharing, and continuous improvement
• Monitor and mitigate risk by developing strategies that ensure Nutrien remains in compliance with all Federal, Provincial, and State legislative requirements pertaining to payroll, pension, benefits, and employment legislation
• Build and maintain strong relationships with internal and external stakeholders, facilitating collaboration and alignment on HR initiatives
• Develop people through talent reviews, development and succession planning

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 15+ years of experience in HR, with at least 5 years in a senior leadership role within a Shared Services or similar environment
• Human Resources related designation is preferred
• Proven experience in managing global HR operations and leading large, diverse teams
• Strong knowledge of HR technologies, systems (e.g., SAP SuccessFactors), and best practices
• Excellent communication, interpersonal, and leadership capabilities
• Demonstrated ability to drive change and foster a culture of continuous improvement
• Strong project management capabilities, especially handling large, global transformation projects