As the P2P Tower Lead in our Shared Service Centre, you will play an important role in overseeing and managing the entire procure-to-pay process.

• Oversight of team performance to SLA’s and/or other objectives
• Monitoring of SLA’s. projects, process improvements and tasks assigned to the team
• Provide guidance to the SSC team to ensure transactional concerns are properly dealt with
• Analyze and develop corrective action plans when objectives are not met
• Manage internal controls to adhere with the company policies and requirements
• Ensure delivery of financial reports, oversee regulatory compliance, and manage recurring audit
• Ensure timely reviews of the real accounts of companies assigned to the team and closure of outstanding reconciling
• Manage external and internal audits as required by the management
• Manage regulatory compliance of assigned companies with collaboration with the Group Tax
• Close coordination with the Centre of Excellence group to ensure delivery of period end closing and reports
• Provide guidance and assessment of team managers or colleagues
• Regular assessments or appraisal of the team managers or members performance
• Meets with direct reports on a weekly basis to discuss performance and provide coaching on areas of opportunity or success (1:1s)
• Ensure understanding of the expected behaviors and act as a role model to others
• Collaborate with various teams and business leaders
• Act as the key point of escalation for issues/concerns of the business leaders
• Work to achieve a balanced resolution on identified concerns and company policies and government compliance
• Design and implementation, if necessary, of business continuity plans
• Pro-active communication on planned initiatives with the stakeholders
• Hiring and Training/Development
• Maintain staffing levels; recruits, select and hire colleagues to maintain a high-performance culture
• Set strategies for associated training/development

• Certified Public Accountant
• 5+ years in a Shared Service or BPO Industry; experience in an Audit Firm is an advantage.
• 7+ years in Supervisory or Managerial role overseeing accounting operations
• Project Management experience in consolidation and system / process migration / improvements
• Knowledgeable in using JDE, Service Now, Oracle or other accounting software
• With excellent communication skills, both verbal and written