The GBS Lilly Management Team is currently looking for a people-oriented, customer centric and forward-thinking O2C Senior Manager, to join its Supply Chain Management team in Cork. This individual will be an exceptional professional, who consistently exceeds expectations, thrives in a challenging and dynamic work environment, and will be an active contributor to our team. The O2C Senior Manager, will work cross-functionally and have regular interaction with key business partners.

• Manage Order to Cash (O2C) Supply Chain Management (SCM) team of 8-10 individuals.
• Lead the SCM team in delivering operational excellence across all supply chain processes.
• Liaise with our Logistics Service Providers (LSPs) in ensuring we have a best-in-class replenishment and distribution function ensuring we get our medicines to our patients on time.
• Build a strong relationship with all our affiliate contacts across the EMEA markets.
• Build a strong relationship with our Lilly colleagues in Global Supply Chain, , Quality, BPKC, & Integrated Services
• Actively connect with your people and drive engagement by holding regular 1-1’s and team meetings.
• Coaching and developing a team to its fullest potential to contribute to overall GBS performance
• Develop top talent by participating in regular succession planning and having robust performance conversations.
• Recognise and reward excellent performance within the team.
• Create, Promote and Maintain Operational Excellence
• Work as part of the GBS management team to make the GBS a great place to work for all employees.
• Work in partnership with various cross-functional stakeholders to maintain efficient and compliant processes.
• Ensure the culture of compliance is reinforced continuously within the team.
• Actively develop and maintain trusted relationships internally & externally with all business partners, while providing thoughtful and candid insights into key business matters.
• Lead where possible continuous improvement initiatives including standardization and/or re-engineering of processes and controls.
• Continuously look for ways to improve our service level for our customers /stakeholders
• At all times, provide input and recommendations into current process and ways in which it can be improved in terms of efficiency and effectiveness.
• Ensure best practices are in place to achieve highest standards within daily operations.
• Drive and contribute to cross-functional projects where opportunity arises.
• Demonstrate excellent project management abilities and strong understanding of financial systems.
• Support organizational changes.
• Analyse and translate data into key strategic inputs and insights to drive decision-making.
• Proven ability to work on high level value-add ad hoc projects while continuing to achieve routine goals
• Coordination and oversight of key O2C processes within GBS for all EMEA affiliates.
• Build Strong Working Relationships with:
• CFO’s, Controller and all stake holders for supported affiliates
• Other GBS functions: GA, P2P, CMS, etc.
• Working with Global O2C Teams ensuring alignment on Global process
• Review Key performance metrics with impacted stakeholders
• Governance of the Outsourced Business Partner for O2C and ensuring that service delivery meets SLA metrics.

Basic Qualifications

• Bachelor’s degree
• Finance related undergraduate degree (or in a similar field)
• Supply Chain Management Experience preferred

Additional Qualifications

• Strong People Management & Leadership Skills
• Demonstrated knowledge of Financial work stream with a minimum of 5 years’ experience in a multinational environment.
• Self-motivated professional with excellent customer service and strong working/team building relationship skills
• Proven interpersonal and communication skills to interact with all levels of an organization
• Demonstrates good judgment and is solution orientated
• Ability to work independently and within a team environment
• Strong organizational and multitasking capabilities
• Attentive to details to ensure compliance and accurate reporting.
• Clear and concise written skills.
• Experience of working to tight deadlines and analysing multiple entities.
• Flexibility in adapting to a non-routine and fast-paced environment.
• Systems Experience especially SAP is a plus

Knowledge And Experience

• Any European Language is a plus
• Strong People Management & Leadership Skills
• Experience in managing a diverse team
• Experience in Order to Cash Processes
• Self-motivated professional with excellent customer service and strong working/team building relationship skills
• Proven interpersonal and communication skills to interact with all levels of an organization
• Demonstrates good judgment and is solution orientated
• Ability to work independently and within a team environment
• Strong organizational and multitasking capabilities
• Attentive to details to ensure compliance and accurate reporting.
• Experience of working to tight deadlines and analysing multiple entities.
• Flexibility in adapting to a non-routine and fast paced environment.
• Systems Experience especially SAP is a plus