The Director of Shared Services is responsible for performing and managing all accounts receivable and accounts payable functions, including cash application, researching customer and internal questions, monitoring, reporting, resolving collection activity of accounts receivables, receiving and processing all vendor invoices and ensuring timely and accurate payment of all accounts payable.

The role will provide strategic and business leadership to deliver value through performance improvement and analytics to support effective decision-making. It will interface extensively with cross-functional departments to set direction, drive efficiency, and ensure timeliness to optimize working capital levels.

• Lead and manage the accounting shared services team, providing guidance, support, and development opportunities for multiple operating companies.
• Oversee and manage functions including payable (AP), accounts receivable (AR), invoicing, and cash applications.
• Develop and implement strategies to optimize accounting processes and improve efficiency.
• Oversee ad supervise 15-20+ direct and indirect reports.
• Ensure compliance with all relevant financial regulations and standards.
• Run Key Performance Indicators for the department to ensure timely and accurate collections and claims processing.
• Update and maintain customer and supplier master data in a timely and controlled manner
• Work with finance and broader organization to ensure accurate cash application to allow for timely and accurate spend analysis
• Maintain the Accounts Receivable Dashboard which includes detail aging, past due accounts, uncollected chargebacks and outstanding claims processing to ensure collections accountability
• Collaborate with other departments to align accounting shared services initiatives with organizational goals.
• Evaluate credit applications for references and financial information on new and existing accounts in setting credit limits.
• Review orders on credit hold and communicate with Customer Service and Sales if the account does not pass review while being flexible in decision making.
• Maintain compliance with sales tax by obtaining tax certificates and managing taxability in ERP and tax software.
• Maintain internal control procedure, accounting policies and audit requests to enforce policy compliance and report any non-compliance.
• Manage and perform Accounts Payable activities including invoice processing, payment, compliance with and improvement to payment terms.
• Manage AP processing including invoicing, payment, compliance with payment terms, new supplier set-up, 1099 reporting and applicable sales & use tax.
• Participate in management decision-making and plans for the impact of decisions.
• Develop and maintain procedures and controls for the Shared Services area that ensure the accurate and timely cash receipts and disbursements.
• Calculate estimated reserves for uncollectible customer accounts, report trends and work with internal resources to minimize write-off

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field; CPA or advanced preferred but not required.
• Minimum of 8+ years of experience in accounting shared services or a related field, with at least 5 years in a leadership role.
• Strong knowledge of accounting functions, including accounts payable, accounts receivable, payroll, and general ledger.
• Proven track record of driving financial operational efficiency and process improvement.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills.
• Experience with budget management and financial analysis.
• Treasury experience is preferred but not required