As we transform our business operations, we are looking for a new colleague to join us as Associate Director / Director, Transition and Transformation.

Leadership and Management

• Develop, manage the integrated implementation plan for Company Shared Services days strategy
• Develop/Contribute to the shared services strategy on based on knowledge and awareness of various business scenarios that can apply
• Define, design and devleop key process transformation areas required to enable succesful Shared Services organizational set-up and implementation
• Define, design and execute governance model for Company Shared Services organization
• Coordinates with all relevant stakeholders to ensure integration, efficiency/effectiveness of the GBS implementation for Company.
• Identify within current and non-current GBS scope future opportunities (need of cross functional solutions and/or new business for GBS)
• Prepare annual GBS Transition & Transformation business plan and build budget for approvals
• Build a shared services culture within the company

Implementation and Operations

• Define and apply a structured approach and methodology for driving the implementation of the Shared Services business model (i.e migration methodology, cross functional projects required from day 1)
• Define, propose and implement business solutions aligned to organizational objectives and constraints (i.e Shared Services location strategy, cross functional solutions, etc.)
• Implements all aspects of operational changes necessary to move from existing processes/teams into the new Company GBS Set-up, achieving a balance between speed of implementation and risk of disruption to services
• Coordinate the execution of several programs/projects associated with Shared Services implementation; Manage and monitor the execution of all projects in the project portofolio on time, on budget and at expected level of quality
• Develop and enable the deployment of required infrastructure (location, methodology, etc.) for in scope functions to achieve assigned targets associated with Shared Services implementation
• Define, excute portfolio/program/project governance
• Provide superior level of customer service; collaborate with key stakeholders in delivering against expectations
• Initiate standardization and promotes a standard and systematic approach to continuously improve business practices and performance in the shared services environment
• Ensures operational excellence and compliance in running the Transition & Transformation team and outsourced services providers (i.e. 3rd party services providers) during transition and stabilization period
• Collaborates within functions to gain best practices insights to measure and improve operations and leverage project efforts
• Actively support and enable savings target achievement by in scope functions by driving the shared services implementation
• Sponsor/enable value add, productivity & innovative solutions to support business competitive advantage
• Manage globally project teams to support implementation of systems & processes, as per standards

People Management

• Lead by example – Act and drive actions to support the creation of a shared services culture within Company by creating awarness on the business model and delivering value to its customers
• Provide leadership, training and supervision – Ensure that the transition and transformation team is sustainably staffed, developed and directed
• Role model a leadership style which is inclusive, proactive, respectful, change agile, innovation/creativity and results driven with a strong customer service focus
• She/he will also build and develop talent, and drive a continuous improvement mindset in the organization and develop and execute training in the areas of process excellence, continuous improvement, change management, transition and transformation
• Leads a team of 5-10 transition and transformation project and program managers

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