Provide Leadership & Governance to Account Shared Service and Vendor management Drive Process rigor, business outcomes, customer experience, controls & compliance and forge strong partnership with stakeholders (Internal & external).

• Ensuring the identification of right skillset, timely onboarding & training
• The role will also responsible to manage transformation journey across multiple clients (during Delivery cycle) keeping in mind the strategic and visionary business outcomes
• Responsible for collaborating cross-functional with stakeholders in HRO business process improvements aimed at simplification and accelerating cost savings,
• Enhance Employee Experience and effectiveness
• The role will be responsible to moving each of the delivery account towards Cognitive operations (combination of leveraging AI, Robotics, and Analytics effectively)

• Master at using critical thinking and problem Solving skills to resolve issues and identify improvement opportunities
• Deep experience (Global Payroll Delivery + Transformation) in HR industry
• Expertise in HR intelligent operations, business analysis, business process re-engineering, and process diagramming and documentation
• Experience in workflow-based logic and the ability to understand and document a business process and conceptualize it as an automated solution
• Experience in leading large HRO Payroll Account delivery Proficient in Microsoft Office Suite, Outlook, Excel, Work, PowerPoint and Visio (Access and Project a plus)