The Sr Manager, Accounts Payable reports to the Director of Accounts Payable. Manages employees and activities of the Accounts Payable department. Directs the development of financial controls and strategic plans consistent with established Shared Services strategic plans, and ensures their proper execution. He/She should create a culture of continuous improvement and service excellence within Accounts Payable.

• Develops, implements, communicates and enforces policies and procedures to be used in accounts payable.
• Manages the team responsible for source to pay activities.
• Manages and maintains department key performance indicators and business reviews on a monthly, quarterly and year-end basis. Analyzes the KPIs to understand opportunities and obstacles to future growth.
• Oversees the plans, schedules and assigns work activities involving purchase orders, suppliers, invoices and payments in various systems.
• Manages budgets, statements of work, purchase orders and spend on a weekly, quarterly and annual basis along with planning for the next year
• Monitors employee activities, team productivity, resolves escalations, assists with problems, and takes action as necessary to ensure work quality standards and planned schedules are maintained.
• Interacts with internal customers on escalations, month-end activities, and reporting requirements.
• Ensures closing, month-end activities, and detailed scheduled reports are timely and accurate for financial matters.
• Manages various activities to backup and maintain the flow of work in the department.
• Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
• Involved in system release testing, innovative enhancement ideas, and bug identification for continuous improvement.
• Manages the timely resolution of payment problems with suppliers by collaborating with WM stakeholders utilizing excellent communication skills.
• Coordinates and leads financial audits of AP by both internal and external auditing entities.
• Stays abreast of trends and developments in source to pay for application in department.
• Facilitate the identification of gaps and drive solutions utilizing a transformational mindset.
• Develop close working relationships across Finance and understand customer objectives and support strategic initiatives.
• Facilitate training and upskilling of staff to respond to new business practices.
• Participate in multiple projects in a hands-on manner while being innovative and timely.
• Takes initiative to root cause issues and track down innovative solutions, resulting in improved KPIs, accurateness, timeliness and customer satisfaction.
• Cultivates, maintains, and enhances effective relationships with stakeholders across the business to understand current and future needs.
• Engages regularly with end users to identify system issues and develop effective business solutions.
• Collaborates with functional leadership across Finance (Supply Chain, Accounting, FP&A, Tax, Treasury, Internal Controls, and Audit) and other business areas as needed to problem-solve and clarify objectives.
• Identifies and potentially leads continuous improvement initiatives to adapt to evolving business needs and emerging risks.
• Ensure compliance with established Service Level Agreements by tracking performance metrics, addressing any service delivery issues, and implementing corrective actions as necessary to meet or exceed SLA targets.
• Performs other duties as assigned.

• Education and Experience
• Education: Bachelor’s Degree (accredited) in Accounting, Business Administration or similar area of study, or High School Diploma or GED (accredited) and four (4) years of relevant work experience required. Master’s Degree in Accounting, Business Administration or similar area of study preferred.
• Experience: 7 years of previous management experience (in addition to education requirement) and 3 years Management experience leading hourly and/or salaried employees. 10+ years Corporate Shared Services and/or Accounts Payable experience preferred.
• Other Knowledge, Skills or Abilities Required
• Demonstrated experience in overseeing enterprise-wide AP practices, policies, audits & controls, business processes and system enablement
• People-first mindset
• Leadership & Management
• Communication, active listener
• Innovative, inquisitive
• Organization skills
• Analytical thinking
• Attention to detail
• Focus on continuous process improvements and simplification
• Stakeholder management
• Project Management
• Experience in Finance Shared Services and handling internal customers.
• Excel
• PowerPoint
• Transformational mindset
• Thrives under pressure
• Collaborative
• Strong interpersonal skills
• Ability to define problems, perform analysis and draw valid conclusions
• Ability to present and respond to senior leadership
• Creativity and vision
• Oracle or similar ERP
• SOX requirements
• Fluent in English- written and oral
• Exceptional written and verbal communication skills.
• Work Environment