As the Global Process Owner, you will be at the forefront of optimising and enhancing our RTR processes on a global scale. This is a key role that drives value by focusing on consumer-centric solutions while leading a diverse and talented global team. You will collaborate with stakeholders across various functions, ensure process compliance, and promote best practices across the organisation.

• Process Design: Develop and define the organisation’s standard process, ensuring it aligns with overall business goals.
• Process Optimisation: Continuously monitor and improve process performance, driving initiatives that enhance efficiency and effectiveness.
• Governance and Compliance: Ensure adherence to policies, procedures, and regulations, and mitigate risks through effective internal controls.
• Performance Metrics: Track and report on key performance indicators (KPIs) to measure process success and identify improvement opportunities.
• Stakeholder Management: Build strong relationships with stakeholders, promote the value of the process, and gather feedback for ongoing enhancement.
• Change Management: Lead process changes, ensuring effective communication, training, and support across the organisation.
• Process Standardisation: Drive the consistency and standardisation of processes globally, sharing best practices and expertise throughout the business.

• Experience in leading global teams and driving business process transformation.
• Strong understanding of Record-to-Report (RTR) processes and global business services (GBS).
• A collaborative mindset, with excellent stakeholder management skills.
• Proven ability to lead process optimisation initiatives and manage change effectively.
• Data-driven decision-making skills and the ability to monitor performance using KPIs.