As a Team Manager for SEA Data Analytics and Administration, you will lead and support a team dedicated to the efficient and accurate administration of Client’s statements and data received across SEA region. Your role is essential in ensuring compliance with SOX regulations, Standard Operating Procedures, and organizational guidelines, while maintaining high standards of accuracy and timeliness.

Team Leadership

• Supervise, mentor, and foster a collaborative environment for team members to achieve operational excellence.
• Assess learning and development needs, nurturing pipeline and evaluating team performance.

Statement and Data Administration & Compliance

• Oversee end-to-end administration of treaties with regards to the receipt, validation, processing and confirmation of data and statement received from client, ensuring accuracy and adherence to deadlines.
• Ensure compliance with SOX regulations and internal guidelines; support audit processes.
• Liaise with internal stakeholders and attend to date-related enquiries
• Produce statutory, regulatory and internal reports in timely and accurate manner.

Client Relations & Issue Resolution

• Liaise with clients to resolve issues and conducting reviews to confirm compliance with treaty requirements with regards to data and statements

Process Improvement & Risk Management

• Continuously assess and enhance processes for efficiency
• Identify potential risks, document incidents, and implement corrective actions

Performance Monitoring

• Monitor KPIs and suggest strategies to meet targets

Education

• Bachelor’s degree in Actuarial, Finance, Business Administration, or related field.

Experience

• At least 8 years’ experience in a similar position within reinsurance or insurance sector.

Industry Knowledge

• Expert knowledge in the field of reinsurance (conventional, health and retakaful businesses)

Technical Skills

• Proficiency in manipulating and transforming data using Excel. Ability to clean, organise, and analyse large datasets efficiently, ensuring data integrity and accuracy.
• Exhibit exceptional analytical skills, with the ability to identify patterns and connections within complex datasets. Strong attention to detail and a commitment to accuracy are essential.
• Gain and uphold a thorough understanding of processing client data and associated financial reporting using RGA administration systems.

Leadership & Communication

• Strong interpersonal and communication skills (both written and spoken) and ability to manage multiple priorities
• Proven track record of coaching, developing, and mentoring direct reports, or a demonstrated willingness to learn and grow in this area.