This leader will lead at large global operations team that facilitate the Bank’s requirements to meet regulatory requirements in a timely fashion with a high level of quality. Work with Business, Risk and Technology stakeholders to identify a comprehensive Regulatory Operations model and act as the primary point of contact and subject matter expert who will face off to Risk, Compliance and Audit (internal) and external regulators to provide solutions to identified issues and regular status updates. Identify, syndicate, design and develop smart, sustainable and scalable solutions to enable an automated environment reducing risk and increasing efficiencies.

• Shape a high performing team across Operations and Transformation and instill the regular routines required to maintain transparency, meet regulatory deliverables and instill controls to mitigate risk along the way.
• Instill and drive a culture of trust, accountability and transparency to allow the Bank to meet our regulatory framework in a safe and sound manner – requires daily interaction across a global team to define expectations, coach managers to be culture carriers, instill an environment of trust.
• Optimize and manage Regulatory Operations which is currently comprised of the following teams: Currency Transaction Reporting, FDIC certification, Global Privacy, SCRA/ADA/Reg O and other functions. Create a control environment that mitigates the risks introduced by the current environment while also overseeing the closure of multiple action plans addressing gaps.
• Create and run a Transformation team tasked with identification of current state environment (including the mapping of a varied technology architecture), design and deliver the future state environment which includes definition of target state set of tools as well as changes required in business platforms to adequately meet requirements.
• Providing progress and reporting of core operational processes and transformation roadmap including the escalation and resolution of potential roadblocks; includes meetings with regulators.

Required Qualifications:

• 8+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 4+ years of management experience.

Desired Qualifications:

• Proven operations leadership: leading large-scale teams in a highly complex regulatory environment.
• Financial Services experience including understanding of core fundamentals of how large-scale financial institutions operate including an appreciation of varying customer types, products and operating models, technology architecture and data landscape.
• Transformation experience: digital analytics, understanding of technology architecture, ability to design future-proof solutions and experience delivering against multi-year roadmaps.
• Leadership: strong talent management skills with experience building high-performance teams, re-shaping teams and placing high value on diverse skill sets.
• Success building high-performing teams.
• Data analytics & insights experience.
• Risk & Control mindset.
• Vendor engagement experience.
• Experience with Multi-year execution plans designed to compliment and not disrupt business.
• Experience with collaboration of leaders across all LOBs, Technology and FCRM.