We are looking for an experienced Senior Manager – People Success Operations to oversee and drive operational excellence across key HR functions, ensuring compliance, efficiency, and a seamless employee experience. The ideal candidate will have a strong background in HR compliance, shared services management, onboarding & exit processes, and eventually payroll and payroll compliance.

HR Compliance & Governance:

• Ensure compliance with labor laws, statutory regulations, and company policies.
• Develop and implement HR policies, SOPs, and frameworks in line with industry best practices.
• Liaise with legal and finance teams to manage risk and ensure adherence to employment laws.

HR Shared Services Management:

• Lead and manage the HR Shared Services team to provide timely and accurate support for employees across functions.
• Streamline HR processes to improve efficiency, accuracy, and service levels.
• Implement HR systems and automation tools for better workforce management.

Onboarding & Exit Management:

• Oversee a seamless onboarding experience for new hires, ensuring compliance with documentation and background verification processes.
• Manage a structured and efficient exit process, including full & final settlements, clearance formalities, and exit interviews to capture insights.

Payroll & Payroll Compliance:

• Collaborate with finance and payroll teams to ensure accurate payroll processing.
• Ensure compliance with tax regulations, provident fund, gratuity, and other statutory payroll requirements.
• Work towards streamlining payroll operations through automation and process optimization.

Skills

• Strong knowledge of labor laws, payroll regulations, and HR best practices.
• Experience with HRIS systems, automation, and process improvements.
• Excellent leadership, stakeholder management, and communication skills.
• Strong analytical skills with the ability to leverage data to make informed decisions that align with business goals.
• Ability to thrive in a fast-paced environment, managing multiple stakeholders and projects concurrently.
• Excellent interpersonal and communication skills, with the ability to influence senior leaders and drive change.

Experience And Qualifications

• 12+ years of experience in HR Operations, with a strong background in IT Services, ITES, or Product Companies
• Proven expertise in managing HR compliance, shared services, and employee lifecycle processes