We are seeking a dynamic and experienced Senior Manager of Payables-Shared Services to lead and optimize our client’s global PTP operations. This critical role is responsible for the end-to-end PTP process, driving efficiency, compliance, and continuous improvement. The ideal candidate will be a strategic leader with a proven track record of managing teams, collaborating with cross-functional stakeholders, and leveraging technology to streamline processes.

• Own and manage the end-to-end PTP process, ensuring efficiency, effectiveness, and standardization globally
• Identify and implement process improvements, including automation (RPA, AI), simplification, and best practices
• Benchmark PTP performance and drive measurable enhancements
• Optimize processes across internal teams and the BPO provider
• Oversee core PTP functions: invoice processing, T&E, inquiries, exceptions, payments, travel, P-Cards, reporting, and analytics
• Ensure compliance with internal controls, regulations (e.g., SOX), and company policies
• Maintain and update global PTP policies and procedures
• Manage, coach, and develop a team of AP professionals
• Manage the BPO provider relationship, ensuring performance and adherence to SLAs
• Foster a culture of accountability, collaboration, and innovation
• Partner with HR on talent acquisition and development
• Collaborate with Procurement, IT, Finance, and other teams to align PTP with business objectives
• Provide input on global Procurement and T&E policies
• Partner with IT on PTP-related ERP enhancements
• Monitor and evaluate BPO performance, identifying improvement opportunities

• Bachelor’s degree in Accounting, Finance, Business Management, or a related field
• 8+ years of relevant experience in Procure-to-Pay operations within a medium to large corporate setting
• 5+ years of management experience with direct team oversight, including coaching and mentoring staff
• In-depth expertise in Procure-to-Pay best practices and experience managing processes in a BPO environment
• Strong knowledge of SAP, Concur, and associated PTP automation tools (e.g., Ariba, Coupa)
• Experience in process improvement, automation (RPA, AI), and driving operational efficiencies
• CPG or experience in a global, matrixed manufacturing organization preferred