The Global Process Owner Procure to Pay will report to the Global VP Global Finance Shared Services and is responsible for the end to end Procure to Pay business process.

This role serves as the custodian of the overall Procure to Pay (P2P) process and is responsible for the process design at a global level. In conjunction with the newly formed Global Business Services organization (OneSource) and Finance Transformation teams, this role assesses and articulates business requirements, analyzes design options, and seeks out and assesses process simplification opportunities.

The Global Process Owner (GPO) is responsible for the governance and proactive development and enhancement of their end-to-end process across the enterprise. The GPO must collaborate with various stakeholders to ensure effective and efficient process operations and identification and leverage of cross-process synergies. The GPO also monitors process performance and prioritizes and drives process-related investment decisions. Additionally, the GPO is accountable for ensuring process compliance with all relevant legislation and company procedures.

As Global Process Owner (GPO) for the Procure-to-Pay process, part of the End-to-End OneSource Finance & Accounting Organization, you will have in charge the following activities

• Driving the Global Accounts Payable enterprise strategy, which will partner with the Finance Transformation Office, Payments Teams, local controllers, and IT teams to implement a new global Accounts Payable operating model and to partner closely with the Service Delivery teams, Business Stakeholders, Sourcing and IT to drive the Global P2P technology roadmap
• Ensure optimal use and adaptation of ERP/enabling technologies, owning the AP Technology Roadmap leading Continuous Improvement
• Working closely with Master Data Management teams to ensure key data elements are structured, standardized, and consistent across our brand portfolio (suppliers, customers, partners, vendors, etc.)
• Design people, process, and technology standards for end-to-end P2P process at Enterprise level
• Partner closely with Procurement and Accounting Teams to implement standards around process and policy, such as PO usage, supplier rationalization, and payment terms
• Collaborating with IT, CFOs, Controllers, GBS, and Finance Transformation Office on system implementations and enhancement initiatives
• Partnering with Business unit leaders and Procure to Pay teams to drive ongoing business process improvements, central payments, etc.
• Providing SME knowledge for Procure to Pay process, including current ways of working across brands, business process management, systems, and objectives
• Reviewing end-to-end process performance and providing ongoing governance for process adoption and business demand
• Participating in governance management boards to provide input on items such as process scope and service delivery and assist in resolving operational issues
• Building business cases to quantify the cost and value of process opportunities and advocate for funding as necessary
• Developing prioritization of process related improvements and opportunities
• Collaborating with the business, corporate, and Enterprise Business Services to ensure resources are properly trained on processes, policies, and systems

Good to know

• Your scope of action will evolve on a Group global scale
• As Global Process Owner, you will report to the VP Finance Service Delivery within OneSource Finance and work closely with the SVP Chief Procurement Officer within ELC.
• You will work closely with the regions, affiliates and IT Teams supporting PTP Processes.
• You will be supported by the Transformation Office on setting up methodologies and ensuring delivery of your initiativeS

• End to End Process design & Continuous Improvement – Design and drive the deployment of a globally minded, scalable, and responsive end to end solution that delivers results for Regions, Affiliates and Brands for all the areas of Procure to Pay.
• Accountability – Define and monitor performance metrics and KPI’s and present to your stakeholders monthly, developing and delivering “red to green” corrective action plans when required.
• Client Experience – Ensure your end to end process solution adheres to the standard Client Experience (CX) standards that come with being a OneSource process area.

A key aspect of OneSource is our ongoing pursuit to be constantly aware of market trends, brand strategies, and their relationship to evolving priorities in the business. The deployment of all continuous improvement projects must be informed by these insights.

Plan Development

• Translate company Function, Brand, Region priorities into design priorities over a multi-year period
• Evaluate new and emerging strategic initiatives to determine process change priorities
• Evaluate external benchmarks to determine how ELC processes compare to other similarly structured companies to identify gaps in performance
• Set annual performance goals for the process.

Performance Management

• Resolve issues that emerge within current process to ensure process stabilization
• Lead operational performance reviews with stakeholders
• Monitor metrics to evaluate process health and provide for ongoing process control and sustainability
• Ensure realization benefits are being achieved.
• Assure development and maintenance of process documentation and training materials

Design Management

• Identify, prioritize, approve, and maintain the change portfolio of process design or redesign efforts.
• Identify, prioritize, and govern changes to the process
• Serve as the chief steward of the global process
• Plan and initiate routine Voice of the Customer pulsing to ensure client and overall business satisfaction
• Ensure all process participants understand their role in the end-to-end design

Digital OneFinance

• Design, build, and execute initiatives within the Digital OneFinance umbrella
• Drive transformational initiatives that seek to deliver best-in class solutions to PTP
• Engage with internal and external partners to bring innovation to ELC within PTP
• Deploy harmonization projects to standardize regionalized versions of similar global processes
• Foster internal talent to develop new capabilities to perform complex projects mitigating the need for outsourcing

Control & Compliance

• Strong ownership of controls within Global process, including understanding and assessment of financial/operational risk, control design, enhancement/standardization strategies, roll-out/implementation/change management considerations, and monitoring/oversight across Global organization, leveraging network of key Global (including Global Financial Controls and IT) and Regional stakeholders (including RPOs and Controllers) to ensure controls are well integrated into daily operations. GPOs will act as key point of accountability and escalation for all controls related requirements within Global process.
• Proactive monitoring and oversight of controls and compliance related insights and metrics within area of responsibility, leveraging the Controls & Compliance CoE, tools, and technology to ensure timely assessment and resolution of emerging risks/issues.
• Responsible to report out on controls design and operating effectiveness in periodic updates to senior management, in addition to remediation efforts for delayed or outstanding findings
• Review and align on internal and external audit recommendations to ensure remediation addresses risk, embeds sustainable action plan, and reflects appropriate due dates
• Leverage the partnership with Global Financial Controls SME of Controls assigned to Global process, both giving and receiving constructive input to allow for continuous improvement of both Global process controls, as well as Controls & Compliance services to best meet the needs of the GPO organization. Responsible for Global Process workstreams as they relate to various transformational projects occurring across the ELC organization, including GPO org roles and responsibilities within overall project, assessment and mitigation of risk (including third parties), control design and enhancement, pro forma control and process documentation, developing implementation roadmaps within process workstream (including control and UAT requirements), ensuring execution aligns with implementation plans, and ensuring new process and controls are successfully integrated into Global processes in steady state. Ensure required stakeholders are engaged early, and that tollgates and deliverables are well planned, aligned, and documented.
• Proactively monitor and confirm in conjunction with RPOs that process maps within the workstream are updated, relevant, and validated across the organization.
• Key CoE Services requiring GPO involvement/interactions include SOX 302 & 404, Control Issues Management, Financial Statement Risk Assessment, Acquired Brands Readiness & Integration, Controls Design Assessments, External Audit Scoping & Execution, Financial Policy Management, Third Party Assessments. Key CoE services requiring GPO oversight through RPO engagement include Affiliate Review Program (ARP) and Facilitated Self-Assessment (FSA)

Additional Requirements

• 15+ years’ experience, Business Consultant, Finance or Accounting with strong experience managing End To End Processes, Transformation, Digitalization, Service Mindset, Strong Stakeholders Management, Strong Influencing, Negotiation & Communication Skills are required. Solid experience in sustainable control design, including use of technology to leverage data, automate controls, centralization/elevation out of entity level and transactional tasks, and use of analytics to develop more efficient, robust controls within area of responsibility. This position has a significant portion of continuous improvement, project management, leadership and delivering with high levels of execution.