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Director – Global Process Owner, Plan to Deliver (Supply Chain)
2 years ago
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The specific role we want to fill is the Director – Global Process Owner, Plan to Deliver (Supply Chain) . This role will focus on designing and orchestrating plan to deliver processes globally with process groups ranging from planning for and aligning supply chain resources to managing logistics and warehousing. The GPO, Plan to Deliver, will work closely with the Lead to Cash & Source to Pay GPO’s, the businesses, and the functional areas to establish intertwined processes, activities, technology and an optimum structure that enable reduction in supply chain planning costs, shorter customer order cycle times and faster cash-to-cash cycle times.
- Champions global process standards across the enterprise and works closely across GBS team and functional teams to align business requirements with the GBS business model
- Drives an increase in speed for processes, governance of processes, transparency of data and insights and reliability of data within their span of control
- Accountable for owning the strategic roadmap of their global process function; understanding timing of deployments and inflight objectives across the GBS function to deliver harmonization of initiatives across the enterprise
- Work with functional team to map processes, define required processes, identify key areas for improvement, implement improvement initiatives and monitor and measure these improvements and initiatives
- Utilizes lean and six sigma methodologies to optimize and sustain performance of end-to-end processes
- Prioritizes and drives resolution of issues within the business, alerting the appropriate resources as necessary
- Act as a key driver of change, including stakeholder engagement and training for users
- Manage a global team of resources that are across different geographies, time zones, languages and cultures
- Monitor compliance of established processes – track where and how well a required process is being followed by users
- Drive accountability of the GBS governance model within their global process function – model the framework
- Drive rigorous continuous improvement on an ongoing basis, understand the external market within the functional area and what opportunities exist to drive processes to world-class
- Identify opportunities to leverage new technologies, drive process automation and drive efficiencies
- Identify and drive opportunities to centralize, automate, or outsource activities in a scalable, sustainable and standardized manner.
- Ensure that KPIs are established, tracked, measured, analyzed, and improved over time
This position is located at our Corporate Headquarters in beautiful Hartsville, SC and close to exciting destinations (Myrtle Beach, SC Charleston, SC, Columbia, SC and Charlotte, NC) or Hockenheim, Mechlene/Brussels Germany.
- Process knowledge, and subject matter expertise within the functional area assigned
- Connections with key influencers; secures buy-in
- Superior change management skills; ability to influence senior stakeholders and drive decisive action
- Exceptional communication skills
- Business acumen
- Project management skills
- People management and leadership skills
- Technical skills; awareness of technology within the function
- Knowledge and application of lean and six-sigma methodologies
- Ability to manage remote and diverse teams
- Bachelor’s Degree; Master’s Degree preferred
- Minimum of 12 years of experience in the functional area assigned
- Must have experience in a highly complex, multinational organization
- Minimum of 7 years of leadership experience driving change and initiatives for improvement
- Must have experience implementing programs and change in a multi-divisional, global, multi-lingual/cultural organization.
- 25% travel