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Deputy Director, Shared Service Design and Cloud Transformation
2 years ago
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The Shared Services for Government Strategy (SSfG) will transform and modernise the back office of Government. It brings together 18 different departments, and dozens of arms length bodies, into five clusters to replace around 200 departmental-based legacy IT systems with 5 modern, user-friendly, cloud-based systems.
Respected in the sector, you will lead an expert team of technical shared service specialists and play a lead role in supporting clusters to design and implement their new shared service centres and business process support; providing expertise across the range of services required. As a senior leader within the Cabinet Office, Government People Group and SSfG, you will be expected to play a full role in the overall leadership of the Civil Service.
You will lead the team, working collaboratively with departments, clusters and functions. Working to the SSfG senior leadership team and Director, the role will cover the following key responsibilities:
- Lead the implementation of the Shared Services Strategy for Government working with a wide community transforming the back office of Government.
- Work closely with clusters engaged in in-flight migrations to cloud platforms to support them in taking advantage of best practice implementation approaches and technology, to enable successful delivery.
- Lead an expert team of shared service specialists with in depth service and product knowledge.
- Work closely with clusters to support the successful implementation of their GMPP programmes.
- Horizon scan across the technical and business service provider sector to provide insights to support successful delivery.
- Work with HMT’s Functional Convergence Programme to drive synchronised data and standards across clusters.
Person specification
It is important that, through your CV and supporting statement, that you provide evidence of the professional skills, breadth of experience and personal qualities for this post.
Essential Criteria:
- Demonstrable experience of shared services transformation, with a focus on business service provision, technology, processes and data.
- Experienced in implementing, enhancing and managing complex ERP systems.
- Product knowledge of Oracle, SAP, Workday or other tier 1 based systems, either on premise and/or cloud.
- Experience of cloud migrations.
- Experience of service design.
- Strong strategic thinking skills, able to analyse complex problems and design and implement approaches to tackle them.
- Excellent stakeholder management and communication skills, with an ability to influence at a senior level.
- Strong leadership skills, with experience of managing diverse teams through a changing environment.
- An ability to motivate and inspire, creating an inclusive environment to deliver successfully through others.
Desirable Criteria:
- Experience of HR, Finance or Commercial.
- Experience of public sector Shared Service ERP implementations.
- Experience of enterprise architecture.
- Experience of data architecture and data governance.
Behaviours
We’ll assess you against these behaviours during the selection process:
- Leadership
- Working Together
- Making Effective Decisions
- Delivering at Pace
- Changing and Improving