The Director of Shared Services for the Office of Local and Regional Health (OLRH) will support the OLRH Deputy Director in the implementation of the Special Commission on Local and Regional Public Health’s Blueprint for Public Health Excellence’s (Blueprint) recommendations. The Blueprint defines a detailed roadmap of recommendations to support and inform the development of a major statewide initiative to build a local public health infrastructure.

• Leads the development of a strategic framework and vision for cross-jurisdictional shared services programming among local health departments, including long-term infrastructure planning for a regional public health system for the Commonwealth.
• Oversees the Shared Services Unit to ensure that OLRH programs and initiatives strategically align with building a cross-jurisdictional shared services infrastructure.
• Builds and maintains partnerships across Office units to prioritize and ensure that engagement, workforce development, performance standards, and data systems goals are strategically aligned with shared services planning and larger Blueprint recommendations.
• Integrates equity across officewide initiatives.
• Guides complex and multi-faceted change management processes to build and solidify cross-jurisdictional shared services across the state.
• Leads efforts to sustain shared services over the long-term, including planning from fiscal and strategic perspectives, identifying partnership opportunities, and ongoing forecasting.
• Supports the OLRH Deputy Director to oversee and lead strategic planning processes and implementation of recommendations related to shared services.
• Oversees, provides strategic guidance, and determines overall direction on the approximately $20M annually in federal and state funding for shared services, including the Public Health Excellence Grant for Shared Services.
• Works with Office leadership and senior managers to create a long-term funding structure to equitably and sustainably fund local public health to meet minimum standards and the Foundational Public Health Services.
• Ensures that shared services administrative systems are documented through SOPs and that the processes are consistent, effective and efficient.
• Leads strategic direction of technical assistance activities related to shared services, including long-term planning of sustainability of technical assistance, peer learning opportunities, and identification of resources for technical assistance.
• Collaborates with other units to develop and provide technical assistance to municipalities to meet minimum statutory and regulatory requirements and the Foundational Public Health Services.
• Supports hiring, onboarding, and training of new staff, with a commitment to ensuring that diversity, equity and inclusion are embedded in every stage of the hiring and staffing process.

• Exceptional leadership skills and demonstrated change management skills.
• Ability to provide leadership to change policies and practices to address health inequities and racial justice and ensure the inclusion of a social determinants of health framework.
• Comfortable accomplishing work objectives where few precedents or guidelines are available. Agile and can seamlessly adjust to changing situations and be flexible to meet emergency or changing program or production requirements.
• Comfortable with informing and influencing decisions and persuading, convincing, influencing, and gaining the buy-in of others.
• Ability to identify opportunities to leverage authority and influence relationships within an organization.
• Ability to build and/or maintain friendly, reciprocal, professional relationships and networks of contacts, including with Department colleagues, other DPH Departments, EOHHS agencies, and external partners.
• Understanding of cross-jurisdictional models and strategies for sustainability.
• Supervisory experience.
• Experience with managing budgets, grants, and contracts.
• Exemplary written and oral communication skills; to include presentations and comprehensive analysis reporting on public health issues.
• Ability to use data to inform policy decisions, identify systemic gaps and underserved populations and develop system wide quality improvement initiatives.
• Strong oral and communication skills and/or experience with group/meeting facilitation or delivering a presentation to diverse audiences.
• Exceptional organizational skills, including the ability to maintain accurate records and manage multiple responsibilities in a rapidly evolving environment.
• Understanding of commitment to and ability to integrate principles of diversity, cultural competence and cultural humility, as well as the social determinants of health, related to health equity into work and relationships.
• Demonstrated commitment to establishing supportive working relationships through effective communication; the ability to engage and value the input of diverse partners.
• Experience working in or with local health departments, as well as, state government, specific to public health.
• Knowledge of the principles, practices, and techniques of supervision
• Proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook and Teams.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.