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Director, Workforce Transformation – Hybrid
2 years ago
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Reporting to the VP of Organizational Change Management, the position will manage and facilitate the smooth transition of Lifepoint’s workforce during the implementation of a future state Enterprise Business Services model along with enterprise resource planning (“ERP”) technology. This role is responsible for developing and implementing strategies to minimize disruptions, optimize talent utilization, and ensure successful adaptation to the changing business landscape. The Workforce Transformation Director will play a critical role in executing Lifepoint’s strategic vision of building a high-performing team to service a national footprint of healthcare facilities.
Essential Functions:
- Collaborate with senior leadership to understand the organizational objectives and goals of the transition process and develop a comprehensive workforce transition strategy. Adjust the strategy as needed, based on feedback and evaluation.
- Partner with leadership and the Organizational Design team to operationalize the redesigned organizational structure and job roles for alignment with the new business model.
- Assess the impact of the transition on employees and develop plans to address concerns, resistance, and morale.
- Evaluate the current workforce to identify skill gaps and collaborate with human capital, finance, and supply management functions to develop and implement training programs to enhance employee skills and capabilities.
- Identify potential risks and challenges associated with workforce transitions and develop mitigation plans to address them effectively.
- Provide guidance and support to employees affected by the transition, including career counseling, skills assessment, and job search assistance.
- Develop strategies to retain key talent and provide career development opportunities.
- Facilitate discussions and decision-making processes related to workforce planning, job assignments, and team configurations.
- Establish metrics and KPIs to monitor the effectiveness of the workforce transition activities.
- Regularly assess and report on the progress, success, and challenges of the transition.
- Performs other duties as assigned.
- Regular and reliable attendance.
ADDITIONAL INFORMATION:
- Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors
- Access to and/or works with sensitive and/or confidential information.
- Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
SUPERVISORY RESPONSIBILITIES: Not responsible for supervising employees.
KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.
- Business Mathematical Skills — Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
- Technical Computer Skills — Demonstrate use of intermediate computer operations (basic programming, relational databases, and operating systems) and intermediate software packages.
- Complex Communication — Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others.
- Varied Business Problems — Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents, and practices.
- Department Specific Impact — Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.
- Functional Independent Judgement — Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
- Project Management Planning / Organization — Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation
EDUCATION: Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field. Master’s degree preferred.
EXPERIENCE: Minimum of 7 years in Human Resources or Organizational Development; Healthcare experience is preferred.
CERTIFICATIONS/LICENSURE: Certification in Change Management (e.g., Prosci) is a plus.