Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

This position is part of Technology Infrastructure Services (TIS) organization and falls under Enterprise cloud platforms team(ECP).

Enterprise Cloud Platforms Team (ECP):

Enterprise Cloud Platforms team in the CTI organization offers Private and Public Cloud platforms for Bank of America’s developers to drive faster time-to-market, innovation with private and public cloud capabilities, and reduce complexity with built-in integrations. We believe in high quality engineering culture to engineer our platforms with customer and platform mindset, design for large enterprise scale and resilience, and accelerate market innovation into the technical platforms we deliver.

As part of this team, you will have a large impact on the evolution of next generation Cloud and Container services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.

As part of this team, you will have a large impact on the evolution of next generation Cloud and Container services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.

Job Description*

Seeking for experienced technology services lead having hands-on experience on cloud technologies, should have managed large scale hybrid cloud operations and SRE teams in previous roles. Looking for someone who can understand business requirements, well versed with Incident, change, request management and have relevant experience in collaborating with multiple stake holders to drive organization level strategies. Will be responsible for delivery, should drive KPI’s, own the responsibility of a function by being in forefront and spearhead projects.

• Experience with monitoring tools such as Prometheus or Dynatrace, as well as cloud native tools like Azure Monitor and Log Analytics
• Experience with CI/CD tools such as git and Jenkins, familiarity with using a GitOps model
• Understanding of cost management, inventory management, FinOps model
• Well versed with SDLC, Agile processes and CI/CD tools, Microservices
• Well versed with ITIL process including incident, change and request management
• Strong understanding and background of working with a complex IAM infrastructure, including Active Directory, Azure AD Connect, Azure AD, and PingIdentity, Okta, or other SSO solutions.
• Advanced knowledge of DNS, DHCP, Kerberos and Windows Authentication
• Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills are a must

Education*

B.E. / B.Tech / M.E. / M.Tech / MCA

Certifications If Any : N/A

Experience Range -10- 12 years

Foundational Skills*

• hand-on experience on any CSP platforms(Azure, GCP, AWS)
• hands-on experience with IaC(Terraform)
• experience with shell or Python scripting
• Proficient in IAM, network concepts, cloud native services with infrastructure management as core competency

Desired Skills*

• Programming(Java/Python/Golang)
• Microservices, REST API’s

Work Timings*

6:30 AM -3:30 PM & 12:30 PM-9:30 PM with weekend support on a rotational basis.

Job Location*

Hyderabad/ Chennai/Gurugram