The Director of Human Resources for Doucet Developments is responsible for developing, implementing and maintaining a shared service model including planning, organizing, directing, controlling and evaluating the operations of the human resources, benefits, payroll and safety departments. They are responsible for developing, managing and implementing policies, programs and procedures, human resource planning, recruitment, training and development, compensation, benefit administration, employment programs, job evaluations, promotions and equal opportunity initiatives.

• Manage a high performing HR Shared Services Team that drives results through a simple, easy to understand structure that makes HR adaptable and efficient.
• Demonstrate ability to drive ongoing improvements through standardizing, automating and consolidating processes in support of HR strategy goals. Identify problem areas in service delivery processes, troubleshoot issues and recommend solutions.
• Drive operational performance and service excellence within the HR Shared Service team and monitor performance of the team against defined performance/quality standards.
• Active participation in corporate strategic planning and development.
• Plan, organize, direct, control and evaluate the operations of Human Resources, Payroll, Benefits and Safety departments.
• Administer compensation, benefits and performance management systems.
• Deliver full recruitment services including front end needs analysis, job postings, sourcing, interviewing, employee offers and exit interviews.
• Identify training needs, selection, development and delivery of appropriate programs.
• Develop and implement programs that will drive increased employee satisfaction and commitment levels.
• Compile relative HR metrics, analyze, report and identify trends and provide recommendations.
• Promote motivation and team building to support positive morale; coach, counsel and guide staff with respect to employee relations matters.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Advise and assist other departmental managers on interpretation and administration of policies and programs.
• Ensure compliance with all employment legislation.
• Be aware of innovative ways to retain and gain great talent in the organization, such as team building or state-of-the-art technology.

• Bachelor’s degree in business administration, Human Resources, or a related field (preferred).
• Proven experience as a Director of Human Resources or in a similar role
• Excellent verbal and written communication skills.
• Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to maintain confidentiality, exercise sound judgment, and handle sensitive information with discretion.
• Flexibility and adaptability to work in a fast-paced and dynamic environment.
• Strong problem-solving skills and ability to anticipate needs and proactively address issues.