The Senior Manager, Accounts Receivable is dedicated to ensuring the Invoice-to-Cash (I2C) cycle is executed timely and accurately for our North America operations. The primary function of the Accounts Receivable Manager is to oversee the account receivable portfolio and provide leadership to staff. The key objective of the team is to maximize profit and cash flow for the company by minimizing write-offs, bad debt, and overall account balances while maintaining tight internal controls and exceptional customer service. Additionally, this role plays an important role in providing business support and information to the sales and finance organizations. This is a roll-up-sleeves leadership role that will report to the Senior Finance Director, Shared Services.

• Implement best is class processes and controls to ensure OSI’s assets are managed efficiently
• Ensure processes and desk procedures are accurately documented as well as maintain the I2C internal control environment.
• Remain current on industry/customer, legislative, and technology changes affecting the I2C value stream; Subject Management Expert for the AR team and I2C stakeholders
• Provide support to bring resolution to elevated collection concerns
• Identify and drive continuous improvement opportunities
• Collaborate with European Shared Services AR Manager to establish and maintain global processes as appropriate
  • Advises on credit policies, established processes to review existing portfolio for risk and key customer credit risk; Review credit risk associated with new and existing customers; provide recommendations for credit limits
  • Support the development and adherence to company policies and practices related to the I2C value stream
  • Support the design and adherence to internal controls including segregation of duties related to the I2C value stream
  • Drive working capital improvements in the O2C value stream
  • Identify, onboard, mentor, coach and develop team to create and maintain an engaged, productive, and experienced organization: performance measurement, skill assessment and training, process training, and team building
• Align team goals and objectives to ensure Finance Team goals and future SLA targets are met or exceeded
• Develop, implement and monitor Key Performance Indicators (KPI) and operational metrics to provide visibility to team and management for goal progression; ensure transparency and collaboration with stakeholders to drive results for the company
• • Align goals and objectives with cross-functional teams including Sales organizations, Account Management, Customer Service, Plant Finance and Operations, Legal, etc; ensure effective communications of status as well as to resolve elevated issues as they arise
  • Participate in month end close: coordinate activities for AR, review manual invoices, credit/debit memos, journal entries, reconciliations, and variance analysis
  • Prepare and/or review monthly, quarterly, and annual managerial reporting
  • Provide budget and forecast departmental costs in addition to balances for accounts receivable balance sheet accounts
  • Provide forecast of customer related cash flows to Treasury
  • Review and approve access to I2C related access to SAP, CRM, or any other implemented software
  • Coordinate, with the support of project management, UAT for system upgrades, implementations, or enhancements that impact AR processes
  • Coordinate internal and external audit items related to I2C processes and master data
• Other responsibilities include but are not limited to participate in special/ad hoc projects, system implementations and enhancements as needed.

• Desire to lead and embrace automation technology with global standardization, experience with FIS Get Paid preferred
• Previous experience in working and leading I2C including invoicing, cash application, and credit management in a shared services environment required
• Credit Management experience required
• Minimum 5 years progressive management experience required
• Previous experience in Food and Beverage industry with experience with SAP or other manufacturing ERP
• Demonstrated leadership and employee development skills
• Ability to work across functions in a collaborative manner and independently with little oversight
• Proficient with MS Office Suite; intermediate to advanced Excel skills required
• Strong analytical skills, proactive problem-solver, independent self-starter with solid critical thinking skills
• Knowledge of GAAPA as they relate to the O2C cycle
• Strong professional verbal and written communication skills
• Bachelor Degree in Accounting/Finance
• Accounts Receivable Manager Certification a plus
• Work is generally performed within a business professional office environment, with standard office equipment available
• While performing the duties of this job, the employee is regularly required to sit, stand, bend, walk, use hands or finger, talk, hear, feel objects, tools, or controls; may be required to lift up to 15 pounds. Vision abilities include close vision to a computer screen
• 15% Domestic and local plant travel may be required
• Future International travel may be required