The Global Communications Leader will work closely with the GBS Leader, the GBS Leadership Team, in-scope functions, and Corporate Affairs to provide strategic communications counsel to enable the company’s shared services strategy. The Global Communications Leader for GBS is responsible for a combination of strategy and execution, working in tandem with communications and change professionals from throughout the organization to ensure that the shared services work is aligned with the company’s business strategy and integrated into our corporate narrative that shows how the company’s priorities work in support of the company’s business objectives.

The Change and Communications Leader develops, manages and strengthens the execution of GBS’ vision and strategy by engaging teams inside and out of GBS in change initiatives – including communications/engagement, change management programs, culture building, and capability building programs. The individual will work closely with senior leaders to advise on change management within their improvement programs. The overall objective is for the wider GBS and company population to be excited, engaged and equipped to enable the GBS strategy.

The Global Communications Leader for GBS will have a solid line reporting relationship to the head of Leadership + Organizational Communications (part of the Corporate Affairs Global Management Team) to drive strategic alignment and to receive development and support as a member of Company’s Corporate Affairs job family. The Global Communications Leader for GBS also will have a dotted line to the head of GBS and will work closely with that leader/leadership team to ensure the communications and change strategy is aligned with GBS’ top priorities.

• Develop a comprehensive GBS communications strategy and approach for the following stakeholders.
• Identify clear narrative that supports how GBS enables functions to contribute to enterprises and help businesses successfully grow, lead in their markets, and serve customers.
• Develop strategy, narrative and messaging through a variety of channels to engage and align the GBS Founders.
• Align with GBS Functional Leads (GPO, COE, Delivery Excellence, Transition and Strategy) on strategy and execution of priorities for their respective areas.
• Executive Leadership: Provide periodic updates on progress against goals to key executive groups, including the Company Executive Team and Board of Directors.
• Collaborate with GBS Functional Leads to develop strategy, content, and process for communicating plans, progress, and metrics to stakeholders.
• Provide change and communication migration playbook to help functions and businesses be self-supporting around comms and change required for migrating work to GBS centers.
• Provide best practices and recommendations to functions, who will continue to own change and communications for their functional migrations.
• Responsible for updates to the communications chapter of the Migration Playbook, should the Playbook be updated by the PMO. Responsible for updating/providing edits to the playbook.
• Proactively identify external forums and media outlets where exposure will advance Company’s and GBS’ business priorities.
• Work closely with subject matter experts in Corporate Affairs to develop proactive agenda and respond to incoming media inquiries.
• Execute on Communications Strategy: Develop content and deliverables to achieve communication objectives, including how GBS supports and aligns with other initiatives across Company.
• Manage the delivery of global GBS communications to key audiences and stakeholders across the Company, working in close partnership with Corporate Affair.
• Work with leadership and key subject matter experts to manage the approval process for all communications.
• Develop measurement programs and drive continuous improvement based on feedback.
• Work with Corporate Affairs to identify additional internal and external resources to ensure sufficient capacity to execute on the communications needs of GBS.

Required

• Bachelor’s degree in journalism, communications, marketing, public relations, English or related liberal arts field.
• At least 8 years as a communications professional and/or relevant experience in leading communications efforts.
• Significant experience in developing and executing communications/engagement, change management programs, culture building, and capability building programs within a large organization, including communication plans for large functions, behavior change strategies, employee engagement, and talent development.
• Ability to travel up to 10%, including international travel.

Preferred

• Demonstrated strong business experience.
• Experience in shared service efforts and process-driven work environments.
• Project or consulting work experience within a complex, global organization.
• Strong change management skills with experience in organizational, leadership and team effectiveness and leading communications during a large-scale organizational change.
• Knowledge of a language other than English.
• Excellent written and oral communication skills – clear, concise, creative, and persuasive.
• Ability to deal well with competing priorities and ambiguity.
• Ability to integrate diverse activities into a clear, compelling framework that helps stakeholders understand how discrete actions support Organon’s broader strategic agenda.
• Proven experience in dealing with high-level executives and a demonstrated ability to counsel senior management.
• Keen project management skills and the ability to track and coordinate competing priorities and work streams across a complex, global initiative.
• Strong collaborative skills working across diverse groups, including the ability to source and manage communication vendors internationally.