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Associate Director HR Shared Services
2 years ago
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This role will work in partnership with all members of the HR team and cross-functionally with other departments to ensure HR processes are seamless and efficient throughout the employee lifecycle.
- Responsible for ensuring compliance with applicable laws and regulations, as well as company policy, enabling our operations team to provide a customer-centric employee experience. Oversee completion of required state and federal reporting.
- Manage, optimize, and document people related operations and processes, communications, policies, and procedures in support of our HR operations strategy and programs in accordance with company policy/guidelines. Collaborate with HR team in areas such as: recruitment/on-boarding, performance management, promotion, and separations.
- Drive measurable improvements through automation of business requirements and employee process friction points reducing process cycle times and improving the employee experience. Promote solutions that are scalable and, when possible, developed with plans (or the potential, as appropriate) to be rolled out across North America.
- Establish and foster positive relationships with employees, managers, executives, at all levels of the organization and external stakeholders while maintaining extreme confidentiality.
- Prepare and review internal communications related to payroll and HR Solutions, in collaboration with Corporate Communications, Total Rewards, legal and other strategic advisors.
- Bachelor’s Degree in Human Resource Management or related field.
- A minimum of 8 total years of experience of HR generalist and HR operations in a mid-to large sized company. A demonstrated knowledge of employment laws and reporting requirements, HR and payroll processes and administration.
- Strong communication and presentation skills (verbal, written) with a focus on collaboration across multiple functions. Must be able to artfully influence key stakeholders and find synergies and drive communication/collaboration at multiple organization levels within and across functional units and geographies.
- Proven ability to convert ideas into solutions and execute on continuous process improvements.
- Strong attention to detail, organizational skills, and the ability to manage multiple projects.
- Microsoft Office knowledge: Excel, Outlook, Word, PowerPoint.
- Preferred: Ability to speak and write Spanish fluently.