Building relationships with millions of customers around the world requires effective management of customer profiles from across the enterprise. The MDM Products team provides the tools and resources to bring together information from dozens of systems to provide a seamless customer experience and enable operations and advanced analytics

This role requires an experienced operations associate to oversee critical Master Data Management (MDM) products and operations within the Data Digital and IT (DDIT) function supporting Novartis’ commercial business units. You will partner with stakeholders from within the commercial business, IT, and other internal and external partners for service management.

• Oversee architectural activities for commercial Master Data Management capabilities (e.g., core MDM technology, publish, ETL, data quality) and manage the development of solution architectures for projects or programs within the commercial data and analytics business area.
• Coordinate with other teams to ensure the right business and technical capabilities are incorporated into the solution with an appropriate scaling model for future capacity increases.
• Ensure business processes, requirements & outcomes are defined to drive the analytics platform architecture definition.
• Define standards and direction of architecture in the specific business or technical domain.
• Define and develop the logical design and information management strategies necessary to store, move, and manage data in a new target state.
• Utilize architecture patterns to suggest the most adequate utilization of data and analytics technical platforms to support the holistic DAI solution architecture design.
• Define, create, and evolve the Architecture Governance Framework (e.g., architecture methods, practices, and standards) for IT.
• Incubate and adopt emerging technologies and launch products/services faster with rapid prototyping & iterative methods to prove and establish value. Maximize the value of our investments by elevating selected solutions to the enterprise level.
• Focus and align innovation efforts with the Business strategy, IT strategy, and legal/regulatory requirements.
• Establish and update strategies, implementation plans, and value cases to implement emerging technologies.
• Drive innovation using appropriate people, processes, partners, and tools.

Education & Qualifications

• Bachelor’s degree or equivalent experience in a computer science, engineering or information technology discipline.

Experience

• 10+ years IT experience in a highly qualified function including experience as technology & solution delivery lead within Commercial IT.
• Experience with Commercial data and relationships between data entities is highly desirable.
• Experience of working effectively with multiple and complex projects in a matrix organization to deliver results with quality and on time within budget.
• Effective communications style with the ability to influence local and global teams and increase the awareness of the value creation of solutions you are implementing.

Desirable:

• Experience with leading MDM technologies, including Reltio, Informatica, or EBX
• Experience with AWS and related technologies.
• Familiarity with global pharmaceutical data sources, including (e.g., OneKey, Ampco, Medidata)