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BCG X APAC Business Services & HR Operations Senior Manager
2 years ago
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BCG’s HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees—from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.
- Operationalize and manage how BCG X participates and receives shared services from applicable BCG functions in the region.
- Develop and maintain relationships with key stakeholders to help educate & collaborate on BCG X policies, processes and unique needs under the shared service models (Office Ops, Admin Services, BST Services, IT, Real Estate and HR etc).
- Implement and manage a One BCG model for HRoperationsin partnership with regional BST leaders, representing the business needs for the BCG X population across APAC
- Support scaling cost, designing solutions for gaps between BCG model and BCG X needs in APAC.
- Flexibility to take on strategic projects (ex. ROI determinations on spend on shared services)
- Building an defining new processes for BCG X in the Business Services and HR ops function
- Working cross-function and cross-business units, building a wide and strong network
- Managing and influencing a complex network of stakeholders across the region including Senior BCG SBST and MDP stakeholders as needed across all BCG BU’s (GS, GSB and Region)
YOU’RE GOOD AT
- You can navigate ambiguity and a highly matrixed set of stakeholders
- You are comfortable interacting with a wide range of senior stakeholders and succinctly and effectively communicating needs and recommendations
- You enjoy working in the details but can balance that with keeping overarching priorities in mind
- You are comfortable working with a level of autonomy and employ strong judgement on when/how to escalate matters
You Bring (experience & Qualifications)
- Overall 12+ years of experience in Operations and 5+ years of experience in HR in a professional services environment, preferably in a people/HR or business operations function
- Comfort with excel and light modeling.
- Experience with budgeting and cost planning.
- Experience with Powerpointand using slides to convey key messages
- Some experience in workday beneficial
- Bachelor’s degree strongly preferred or equivalent years of relevant work experience