Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space!

You are responsible to build, maintain, & operationalize Aspire’s risk management framework for our shared services operations. You have a dual reporting line to the COO & Head of Compliance.

• Design and implement robust business and operational systems and processes to ensure that risk management scales effectively with Aspire’s evolving needs
• Build & maintain catalogue of services offered
• Build repository of SOPs & ensure they are maintained by the operational owners
• Oversee Quality Control framework & advise teams
• Prepare and present comprehensive operational risk reports to the leadership, highlighting risk factors areas of improvements to support strategic decision-making, both at group & country level
• Monitor vendor performance & due diligence
• Coordinate and manage remediation of audit deficiencies, do root cause analysis on audit and compliance findings, and propose improvements in Aspire’s risk governance
• Closely work with 1LoD leaders (Customer Experience, FinCrime, Payments, Onboarding, …) and 2LoD leaders to ensure risk policies are properly implemented and managed under the 1LoD

• You have done it before – 8+ years experience, with experience in 1LoD risk & fintech. You understand all aspects of financial services, including payments, financial crime, customer operations
• You can build a strategy and execute it – You can design a strategy, turn it into an action plan and execute it, hands on & without supervision, rallying other leaders to your cause
• You have strong communication & project management skills – You are used to communicating with senior executives, as well as with on-the-ground teams. Your communication is clear, structured, and concise. You know how to project manage large projects with a lot of dependencies