Director
Non-profit Organizations

N/A

Business Process Owner-Oracle Functional Projects

Catholic Relief Services
Baltimore

2 years ago

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Within the context of Project Insight, the Oracle Functional Projects Business Process Owner (OFPJ-BPO) represents Oracle Project Portfolio Management (PPM), Grants and Receivables (AR) workstreams through the various stages of the project, whether during implementation or in a run state. At any stage, the OFPJ-BPO participates and helps drive the design and/or refinement of the end-to-end business and system processes for the workstreams and ensures data quality. S/he assists with project planning; develops high-level and detailed functional local design; contributes to configuration, testing (e.g., user validation testing), training, Go Live, and deployment; and provides for hyper-care, maintenance, stabilization, and optimization in the respective workstreams. The OFPJ-BPO will liaise closely with the respective field-based Regional Finance Officers, Regional Technical Advisors (RTA), and Regional Implementation Advisors (RIA) and speak with one voice in relation to his/her project counterparts. At all times, the OFPJ-BPO will ensure the appropriate level of input from relevant IT resources and Subject Matter Experts.

  • Operates as Subject Matter Expert (SME)/Process Owner in Oracle Project Management Portfolio (PPM), Grants, and Receivables (AR) Sub-ledgers for the processes such as Costing, Burdening, Revenue, Billing, etc.
  • Plans, prioritizes, and implements process improvements and mini-projects by working with field and HQ stakeholders.
  • Overseas incident queue and their resolution (level 2,3) for his/her processes .
  • Oversees the timely clearing of exceptions in the PPM and AR Sub-ledgers throughout the month and follows through to resolution of any escalated issues with the technical team.
  • Leads the month-end processes related to PPM up to the closure of the PPM Sub-ledger.
  • Leads the month-end processes related to AR up to the closure of the AR Sub-ledger.
  • Works with the Global Controller’s department and Systems Unit for long-term release management (fixes/enhancements to implement).
  • Responsible for cross-functional dependencies (across other processes of Finance, SCM, ePBCS and HCM).
  • Oversees data interface between PPM and AR sub-ledgers to or from other sub-ledgers (SCM, ePBCS, AP, GL, FA), ensuring full reconciliation of data and data quality across the Sub-ledgers by clearing all exceptions during the import processes.
  • Point of contact for creating SRs and CRs and follow up to final closure/resolution related to the PPM and AR sub-ledgers.
  • Point of contact for troubleshooting/investigating system malfunctions in PPM and AR as identified by the business needs and follow up with the appropriate resources for timely resolution.
  • Create awareness and lead socialization of new PPM and AR system enhancement features to all stakeholders for system optimization by users.
  • Point of contact for developing the KDDs and leading POCs for new business process enhancements as identified by the business needs.
  • Works with the Director – Finance Center of Excellence on creating Shared Service for PPM and AR Sub-ledgers.
  • Provides functional end-user training.

Knowledge, Skills, and Abilities

  • Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
  • Strong strategic, analytical, problem-solving, and systems thinking skills with capacity to see the big picture and ability to make sound judgment
  • Strong written and oral communication skills
  • Strong presentation, facilitation, training, mentoring, and coaching skills
  • Proactive, resourceful and results-oriented

Basic Qualifications

  • Minimum of Bachelor degree in Business Administration (BA) or Management Information Systems (MIS) or related field. Master’s degree in BA and MIS preferred. Minimum 8-10 years of operational understanding of higher-level financial, business process development, and information systems concepts.
  • Experience with Oracle Cloud Contracts, Grants, Project Costing, Revenue and Billing, financial Sub-ledgers, and proficiency in Microsoft suite of programs
  • Strong communication and presentation skills.
  • Excellent written and verbal skills, fluency in English required, French or Spanish preferred.
  • Willingness and ability to travel up to 40% required.
Salary
$
50934
Responsibility
Scope
-
Workplace
-
Functions
Level
N-2
Travel
40%
Date Added
10-26-2023

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