Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

We are seeking a dynamic and experienced Technical Lead to drive innovation within our dynamic Digital Global Functions partnering with our Carrier Business Services (CBS) organization. This role is pivotal in leading the development and implementation of cutting-edge technologies and process improvements to enhance efficiency, productivity, and service delivery. The ideal candidate will have a strong technical background, a passion for innovation, and the ability to lead cross-functional teams to achieve strategic objectives.

As a Technical Lead, you’ll be responsible for:

• Innovation Leadership
  • Spearhead the identification, evaluation, and implementation of innovative technologies and processes within CBS.
  • Foster a culture of innovation by encouraging new ideas and approaches to improve business processes
• Technical Strategy And Roadmap
  • Develop and maintain a technology innovation roadmap aligned with CBS strategic goals.
  • Lead and manage innovation projects from concept to implementation, ensuring timely and within-budget delivery.
  • Collaborate with project managers, business analysts, and other stakeholders to define project scope, objectives
• Collaboration
  • Work closely with CBS teams, internal teams, and external vendor partners to ensure seamless integration of new technologies.
  • Facilitate communication and collaboration among different teams to drive project
• Implementation
• • Oversee the design, development, testing, and deployment of new technology solutions.
  • Ensure solutions meet business requirements, compliance standards, and best practices.
• Process Improvement
  • Analyze existing processes to identify inefficiencies and areas for improvement.
  • Implement automation, AI, and other digital solutions to streamline operations and enhance service delivery.
• Stakeholder Management
  • Engage with senior leadership and key stakeholders to gain support for innovation initiatives.
  • Provide regular updates on project status, risks, and outcome

As a Minimum You Must Have:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 10 years of experience in a technical leadership role, preferably within a shared services environment supporting functions like Finance
• Proven track record of driving technological innovations and managing complex projects.
• Knowledge of emerging technologies such as AI, RPA, machine learning, and data analytics.
• Experience with ERP systems (e.g., SAP, Oracle) and other enterprise applications.
• Proficiency in project management tools and methodologies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Experience in a tech-savvy environment, with a focus on digital transformation and innovation.

Although not necessary, it would be nice if you have:

• Experience in a tech-savvy environment, with a focus on digital transformation and are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Key Skills

• Stakeholder Management
• Process Improvement
• Project Management
• Machine Learning
• Data Analytics
• Innovation Leadership
• Technical Strategy
• Roadmap Development
• ERP Systems
• AI
• RPA