Senior Manager
Pharmaceutical Manufacturing
N/A
Chapter Lead – PDT Delivery
Takeda
Bengaluru
2 years ago
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The PDT BOTT Delivery Manager will be responsible for the design and execution of the Talent and BOTT operational model for Takeda’s Innovation Capability Services (ICS). This role will be based in Bengaluru, India and will report to the Head of Delivery PDT Data, Digital, & Technology (DD&T).
- Execute the Talent and BOTT (Build, Operate, Transfer, Transform) operational model, supporting the transition of personnel from vendors to ICS over the next three years
- Enable strategic partnerships with vendor partners to execute Talent and BOTT operational processes, enable continuous improvement and manage conflict resolution
- Establish tracking processes to manage, measure, report, and track ongoing vendor performance
- Manage key stakeholder interactions and oversee vendor contracts, including maintaining financial management of vendor relationships
- Act as an agent of change for the PDT US organization, bringing in other businesses around
ACCOUNTABILITIES
Leadership
- Effectively supporting the management of business relationships with vendors based in India and in the US.
- Champion the growth and expansion PDT, determining ways that PDT can expand and professionals are provided opportunities for growth
- Act as an agent of change for the PDT US organization, bringing in other businesses around CS and communicating transparently with executive stakeholders on best path forward for PDT
- Accountable for supporting the execution of ICS, influencing and communicating the value of the transformation to business stakeholders
Vendor and Financial Management
- Support and eventually maintain vendor relationships, within India and United States, ensuring the vendors fulfill their contractual obligations and provide services in a timely manner
- Shape the support required and strategic obligations from the 3rd party vendors, in areas of setting standards for contracts, determining sourcing needs for ICS center, and monitoring ongoing vendor performance management
- Support and eventually manage financial management activities with vendors, communication, talent transition strategy,and ongoing deal management.
BOTT Operations
- Support the execution of the BOTT operational model, providing status updates to vendors and project stakeholders on an ongoing basis
- Implement metrics and KPI’s to track the status of the BOTT model and agreed upon services, assessing delays, challenges as they arise
- Develop and leverage the BOTT governance model, effectively communicating with stakeholders at all levels during the transition process:
- Facilitate regular operational meetings between vendors and project leadership
- Maintain a multi-layer governance model
- Deliver effective performance communications on status of BOTT model
- Manage the investment decision process needed to deliver agreed to BOTT transformation objectives
- Experience working across timezones and geographies; demonstrating sensitivity to and understanding cultural differences
- Bachelor’s or Master’s degree in a related field such as Computer Science, Information Systems, Operations Management, or Engineering
- At minimum of 10 years of experience in data, digital, and technology roles; experience in the BioPharma or Healthcare industry preferred
- Proven experience setting up shared services and continuous improvement
- Proven abilities in cost management, financial analysis, budgeting, and financial reporting Experience managing change in complex environments
- Experience with vendor transition and managing vendor relationships
- Demonstrate success operating in a matrix organization, while managing across a complex cross-functional global environment
- Prior experience in developing and driving high-performing technical teams
- Operate in a fast-paced manner, minimizing disruption to ongoing business operations and maintaining business continuity
- Comprehensive knowledge of data analysis, project management, and business acumen
- Solutions-oriented, able to think through challenges both qualitatively & quantitatively and be able to provide action-oriented, timely solutions
- Strong program management capabilities and strategic thinking skills
- Demonstrate interpersonal and relationship building skills with executive stakeholders, amongst managing teams
- Fluent in English; exceptional verbal and written communication
Salary
$
51000
-
$
57000
Ranks
Responsibility
Scope
-
Workplace
-
Functions
Level
N-3
Travel
0%
Date Added
04-04-2024