EVP/C-Suite
Higher Education

N/A

Chief Human Resource Officer

Western University of Health Sciences
Pomona

2 years ago

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Reporting to the Senior Vice President for Institutional Shared Services, the Chief Human Resource Officer (CHRO) is an enterprise-wide thinker who serves as part of the senior leadership team. The CHRO is responsible for directing all Human Resources activities and services in a collaborative fashion with colleges, departments, and outside agencies. The CHRO will advise and counsel senior and executive administration on Human Resources policy and procedures, HR compliance and the impact of related employment requirements on the University and employees. The CHRO will also set and provide a high standard of vision, leadership and direction for the Office of Human Resources, including the development and execution of human resource strategy, including but not limited to the areas of: succession planning, talent management, change management, organizational and performance management, training and development, HR compliance, records management, and compensation.

Operational Oversight
  • Responsible for the administration and supervision of all human resource activities, including, but not limited to, employment, classification and pay, equal employment opportunity, Family and Medical Leave, Affordable Care Act, employee benefits, training, and employee relations.
  • Responsible for ensuring inclusive hiring practices are adopted across the university, including but not limited to consistent practices of robust outreach to inclusive pools of qualified applicants and consulting with hiring managers and committees to ensure applicants are assessed in conformance with legal requirements, particularly with EEO guidelines and university policy.
  • Oversee executive recruitment and retention.
  • Conduct employee engagement assessments, satisfaction and climate surveys, training and professional development, and robust annual employee performance development reviews.
  • Develop and monitor robust HR metrics that ensure Human Resources is functioning at a high level of effectiveness and efficiency. Promote HRIS enhancements, automation, and innovation.
  • Ensures that workplace records are properly prepared, maintained, evaluated, and analyzed.
  • Maintain and evaluate the budget for the human resources functional area.
  • Assist with the development, implementation, monitoring, and revision of policies and procedures relating to the human resources functional area.
  • Attends the workplace regularly and follows a work schedule to keep up with the demands of the worksite. Completes duties and responsibilities in compliance with university standards, policies, and guidelines.
Leadership
  • Collaborate and work closely with the Center for Humanism, Equity, and Anti Racism (HEAR), the Office of Title IX and Equal Opportunity (OTIXEO), and the Office of General Counsel.
  • Provide best practice advice/counsel to university leadership and develop HR plans and strategies to support the achievement of the overall educational, research, and business operations objectives.
  • Collaborate with other departments to ensure the implementation of human resources projects and daily operations.
  • Use interpersonal skills and makes sound judgments to decide how duties and responsibilities are completed between coworkers, the supervisory chain, faculty, staff, students, and customers
Initiative Responsibilities
  • Lead the preparation of special institutional reports for external agencies and participate in appropriate University committees.
  • Serve on the institution’s Retirement Plan Committee and help provide Oversight to ensure the institution is fulfilling its fiduciary role.
Strategy & Planning
  • Develop strategic and operational goals for HR that align with and support the university’s mission and strategic vision. Establish and implement HR efforts that ensure compliance with all internal and external programs, policies, and legal mandates and reporting requirements.
  • Work with the University leadership establish a sound plan of leadership and management succession that corresponds to the strategy and objectives of the company.
  • Develop comprehensive strategic recruiting and retention plans to meet the human capital needs of the organization.
  • Develop and implement a comprehensive institutional compensation and benefits philosophy that is competitive and cost-effective.
  • Support the values and institutional goals as defined in the University’s Strategic Plan and/or as outlined in the University’s mission and/or vision.
Other
  • Performs other duties as assigned.
  • Working hours may include evenings, holidays or weekends depending on deadline requirements and special events.
  • A strong commitment to the mission and vision of the university.
  • Possess a reputation for professional integrity and the ability to work confidentially with discretion.
  • Ability to think and act strategically as an institutional leader, as a divisional leader of the HR organization, and individually as a mentor and advisor to others.
  • Capability of organizing, conceptualizing, and prioritizing objectives.
  • In-depth knowledge of Federal, State, and local employment laws and other applicable laws and legal requirements as they relate to higher education in California
  • Highly proficient in leveraging technology in daily operations, to access data, maintain records, generate reports, and communicate with others.
  • Broad knowledge of group insurance plans, retirement plans, compensation and benefits administration, and other related areas.
  • Ability to communicate effectively, both orally and in writing; define problems, collect data, establish facts, and draw valid conclusions; and effectively present information to senior leadership and other groups.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community.
  • Skilled in resolving conflicts and mediating disputes.
EDUCATION & CERTIFICATION
  • A bachelor’s degree from an accredited college/university is required.
KNOWLEDGE & EXPERIENCE
  • A minimum of eight or years of progressive human resources experience, with at least five years of executive HR experience. Experience must include at least two years within higher education or closely related field such as research labs and biomedical facilities.
  • Experience with and working knowledge of human resources functional areas to include, but not be limited to, employment, compensation and classification, equal employment opportunity, Family and Medical Leave, Affordable Care Act, employee benefits, training and employee relations.
  • Depth of knowledge and experience adhering to and ensuring enforcement of both federal and state laws (specifically Title IX, Title VII, FEHA, FMLA,) case laws and decisions, as they relate to higher education, specifically in California, that will affect compliance and liability.
  • Experience successfully managing and leading change and developing high performing teams.
  • Experience conducting and/or managing workplace investigations.
  • Demonstrated personal and professional commitment to and evidence of understanding of diversity, equity and inclusiveness, of building and maintaining a diverse and inclusive workforce and a demonstrated ability to work effectively with individuals with diverse backgrounds and groups representing numerous perspectives and interest.
  • Evidence of establishing and implementing a strategic vision for a human resources organization.
  • Demonstrated organizational skills in handling, directing and prioritizing multiple and complex assignments/projects and maintaining records.
  • Demonstrated effective supervisory, interpersonal and leadership skills; ability to work independently with little direction.
  • Demonstrated experience in establishing, managing and delivering human resources processes, procedures and projects.
  • Demonstrated experience with administrative and/or HR information software systems.
  • Demonstrated experience in managing a high-volume workflow office.
  • Demonstrated experience of working effectively in a team environment with a customer service focus.

Preferred Qualifications

  • A master’s degree and/or SHRM Senior Certified Professional (SHRM-SCP), SHRM Certified Professional (SHRM-CP), or equivalent preferred.
Salary
$
130000
-
$
230000
Responsibility
Scope
-
Workplace
-
Functions
Level
N-1
Travel
10%
Date Added
12-15-2023

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