Director
Professional Services

N/A

Client Engagement Director AEM

Hatch
Johannesburg

2 years ago

Apply for me

Oops! You need to have an account to use this feature

Sign up to access features including all filters, job matching, dashboard, apply service, etc.

As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.

Hatch is currently seeking a highly motivated Business Development professional to join our Global Client Action Team (CAT) in the Johannesburg office.

Our global team of professionals is experienced in business development, marketing and pursuit management, engineering, and project management. While our experience is diverse our goal is singular – Help Hatch teams become more successful in their winning work efforts.

We challenge our clients with innovative ideas that help them take their business to higher levels. We challenge our team to take on responsibilities and take initiative regardless of position title or job description.

In this role you will be an advisor to our senior leadership team for the AEM (Africa, Europe and Middle East) region, partnering with the business unit leads and senior directors to support their most important pursuits. Our ideal person will draw from their own track record of sales success and assist these individuals’ efforts to identify and acquire new work and drive repeat business. You will be supported by several embedded Client Action Team best practices, tools, templates and a global pool of professional resources.

As The Successful Candidate, You Will

  • Act as the Client Engagement “right hand” to our AEM Regional Leadership Team.
  • Manage/supervise Client Action Team (CAT) members in the region.
  • Support the development and implementation of strategic account plans with Key Account Managers, consistent with regional and global business plans
  • Support regional leadership in the prioritization of their sales and pursuit pipeline, including identification of must-win pursuits
  • Encourage Client Engagement best practices to position Hatch favorably
  • Facilitate Win Strategy Development and Executive-level strategy reviews on must win pursuits
  • As a persuasive messaging architect, input and provide hands on support to proposal Executive Summaries, including guidance on identifying and addressing client hot buttons
  • Coach pursuit and engagement managers in writing compelling and winning proposals
  • Prepare teams for client meetings and presentations, including short-list interviews
  • “Acting like an owner” in your role, measure results and identify areas for improvement
  • Deliver Hatch Sales Training courses
  • Support the AEM region’s understanding and utilization of Hatch’s Total Client Management (CRM) system
  • Provide coaching of Client Engagement and Sales competencies, for all AEM’s employees, per Hatch’s Leadership Development Framework
  • Support CAT Global mandates and serve as the face of them to the AEM region

You Bring To The Role

  • Bachelor degree or post-grad in Business, Marketing or Engineering
  • Minimum 15 years’ experience in an Account Manager, Business Development Manager, Commercial, Engineering, Project Manager or equivalent role, demonstrating increasing responsibilities over time
  • Minimum 5 years’ experience pursuing new business, specific experience in $10 Million (+) pursuits
  • Experience in one of Hatch’s core industries required (i.e. Metals, Energy, Infrastructure)
  • Existing client contacts (metals, energy or infrastructure sectors) in Africa is a plus
  • Strong business acumen combined with high Emotional Intelligence
  • Proven ability to build trusted relationships and influence from the side
  • Client Relationship Management (CRM) system experience a plus
Salary
$
Responsibility
Scope
-
Workplace
-
Level
N-1
Travel
0%
Date Added
08-21-2023

Sign up for our 14 day free trial to access features including all filters, job matching, dashboard, apply service, etc.

Start free trial now