As part of our HR Shared Services pod, you will play a key role in bringing People strategies to life by ensuring employees have timely access to the information they need when they need it.

• Design and maintain a user-friendly Confluence experience, ensuring employees can easily self-serve information
• Cross functional collaboration with key partners such as IT to create and update information in Confluence, creating outlines, developing taxonomy, and mocking up prototypes to illustrate the layout and flow
• Evaluate and maximize use of tool suites, including the roll out of AI assistant technology, to foster user accessibility and strong information architecture
• Establish and share best practices for internal knowledge management to streamline access to information and foster a consistent employee experience

• 5+ years of experience in Knowledge base & Knowledge systems management, preferably in the HR space.
• Enthusiastic builder of virtual HR offerings – you leverage digital platforms and technology innovations to build responsive, useful, and scalable approaches to information governance
• Technical experience working in tool suites such as Atlassian & Confluence to build a knowledge management framework and approach
• Comfortable designing and applying tools such as automated workflows, cloud-based systems, and self-serve materials to make sure the right information reaches the right people
• Demonstrated expertise in relationship building – you have achieved impactful results through partnerships across multiple functions and successfully leading complex migrations and cross-functional initiatives.
• Excellent communication and collaboration skills, with a track record of influencing stakeholders across diverse teams.
• Strong logical thinker paired with excitement to imagine new ways of operating