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Continuous Improvement Lead – Finance Shared Services
1 year ago
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This is a key appointment within the business. The successful candidate will have expertise in leading transformation and running projects within finance and will play a pivotal role in executing the strategic direction in the area of operational excellence, and technological advancement of our finance shared services function.
- Build and execute the Finance Shared Services Centre Continuous Improvement Program (process design, development and implementation) in alignment with the organisation’s needs and goals.
- Lead and inspire cross-functional teams to embrace change and drive continuous improvement through process reengineering, digitalization and automation.
- Lead process improvement initiatives using adequate project methodologies such as Lean Six Sigma.
- Have experience rolling out optimisation solutions including RPA, AI, and data analytics and understanding their application in Finance.
- Proven experience working with and managing external stakeholders as part of the programme of work, including consultants and vendors.
- Prepare and facilitate project methodology training programs and workshops.
- Effectively communicate the vision and benefits of transformation initiatives to stakeholders at all levels, promoting a culture of innovation and continuous improvement.
- Co-ordinate and project manage the Finance Shared Service Centres Projects.
- Collaborate with and build relationships with internal stakeholders, including Finance, IT, Operations to gather requirements, align goals and secure buy-in for transformation initiatives.
- Develop and manage performance reporting for the function (Metrics, KPIs, SLAs)
- You will possess a robust comprehension of project management methodologies, tools, and techniques, with the capacity to customize approaches to suit project needs.
- BA in Finance, Accounting, Business Administration or a related field.
- A qualification in project and program management is required.
- Excellent interpersonal skills and strong communication ability with proven record of partnering with internal and external stakeholders.
- Proven track record of successfully leading large-scale financial transformation projects and driving process automation initiatives.
- Strong understanding of emerging technologies such as RPA, AI, data analytics and their application in a finance.
- Demonstrated experience in change management and the ability to influence others through organisational changes.
- Minimum of 5-7 years of relevant experience in Project Management roles preferably within Finance and Shared Services.
- An ability and confidence to challenge the status quo and promote change.