Wells Fargo is seeking a Control Management Senior Manager.

• Responsible for providing leadership and Enterprise Functions(Finance, HR, Legal, Public Affairs), CAO, and Shared Services Ops Control activities across the Philippines location; build and lead a team of approximately 20+ Control professionals supporting all business verticals cross function programs. This will mean but not limited to:
• Build and lead a credible team to support control activities for the US based EF, CAO, and SS Ops Control group
• Manage budgets and expenses.
• Engage and manage stakeholder relationships and provide cost effective solutions when needed.
• Operational Excellence, focus on driving ‘doing things right, the first time’ and ‘continuous improvement’
• Engage with local India and the Philippines EF, CAO, SS OPS business groups in risk identification, control design, control evaluation, issue management and control reporting.
• Engage effectively with partners to plan, assign and manage quality of work and performance reporting.

Partner with US Control group to identify opportunities and build talent capabilities in India and the Philippines to support global talent requirements.

Provide leadership in proactive organization planning for the India and the Philippines EF, CAO, SS OPS Control group, lead the team members and effectively manage their engagement, learning needs, career progression and people management requirements in consultation and partnership with stateside leadership.

Provide effective leadership for control activities including timely escalation of risks, incidents and issues, including tracking and reporting of corrective actions, with appropriate escalation.

Develop and provide aggregated control reports for EF, CAO, SS OPS specific activities to ensure there is a comprehensive and transparent view of all risk items.

Participate in India and the Philippines Control Leadership Council meetings as a member to represent EF, CAO, SS OPS Control and partner, support and liaise closely with other Control teams to share best practices. Also represent EF, CAO, SS OPS and participate in other control forums in India and the Philippines.

Work closely with US partners and India and the Philippines teams to implement effective change management processes for any changes in the standard operating environment.

Required Qualifications:

• 12 – 18 years of overall experience with a minimum of 12 years relevant experience in a multinational financial services institution
• Domain knowledge of EF, CAO, SS OPS and contact center business and associated risk management activities

Job Expectations:

• Must be amenable to work mid shift and onsite