The Credit Controller is responsible for all credit control related tasks including money collection and credit rating evaluation of new and existing customers for your own portfolio. The activities can be divided into credit analysis and assessment, deal execution, collection monitoring and reporting of receivables. This entails close and frequent contact with the relevant sales agents, sales managers, other finance departments and the end customers.

Furthermore, the Credit Controller will be in charge of ensuring accurate monthly and quarterly reporting of A/R balances, monthly specific account reconciliations and will assist in the creation of the Monthly Business Report.

• Analysis of the credit worthiness of each individual counterparty (customer) and set the credit limit and payment terms in relation to the Credit Policy
• Maintain the AR aging of own portfolio as per agreed KPI’s
• Build and manage a relationship with Customer Services and Sales to effectively resolve any customer dispute
• Escalate disagreements with Sales and Customer Service to the Credit Manager
• Accountable and responsible to manage the dunning and dispute process per own portfolio
• Accountable and responsible to manage and follow up payment agreements, such as pre-payment, deposit payment, bank guarantees and payment plans in close communication with sales and the customer
• Managing the transfer of bad debt accounts to the Legal credit rep
• Responsible for the daily management of held orders as per the Credit Policy
• Reporting the accounts receivable aging and overdue
• Managing of the Direct Debit payment system
• Communicate clearly to master data any changes in Customer Accounts, with the support of the Credit Manager

• Relevant experience in in a Credit Control function or in in a similar position
• Experience in working in an international company or SSC serving multiple countries
• SAP experience required
• Proficiency in the use of Excel
• Outstanding administration skills
• Knowledge of OnGuard-CreditManager
• Fluent communication skills in English (written and spoken). Dutch or German language skills will be an asset
• Quality and deadline oriented
• Team player with good communication skills