We are currently recruiting for a Credit Controller for a fixed term of 12 months to join our Shared Service Team who are based at our Telford site.

• Perform effective proactive & reactive debt collection predominately by e-mail, telephone and through customer portals to improve cash flow by reducing DSO.
• Reconciliation of customer payments & accurately maintaining the sales ledger.
• Ensure customers payments are in-line with payment terms.
• Provide promotional management support to commercial colleagues
• Early identification & resolution of potential & current issues, including invoicing, price & delivery queries.
• Communicate and influence the resolution of queries with commercial business partners.
• Monitoring customer trading to ensure accounts remain within their approved credit limit.
• Communicate relevant information to the management team of all key issues.
• Ensure processes are maintained & performed accurately and in accordance with policy.
• Perform month end processes where required with completion of reporting requirements.
• Consistently provide a high level of service to our external and internal customer’s.
• Support the business & management team with project work when required.

Credit Controller Key Skills & Experience

• Financial systems (SAP)
• FMCG/banking Experience
• Confident Negotiating skills
• Understanding of finance processes
• PC literate (Microsoft Office Essential) Intermediate/Advanced excel skills
• Understanding/enforcement of Business Compliance Policies
• Accurate and analytical
• Excellent organizational skills

Personal Qualities

• Continuously looks for ways to improve cost/service/quality
• Self-motivated – demonstrate determination and a can-do attitude
• Ability to build effective working relationships – internal & external
• Able to bring energy during positive & challenging times
• Be persistent and resourceful and make things happen
• Confident & able to hold others to account for commitments
• Brings issues to the surface as they occur gaining a resolution quickly
• Ability to support & adapt quickly to change in systems & process