Ideagen India is seeking a highly motivated and skilled Credit Controller to join our newly established shared service finance team in India.

The successful candidate will be a key player in the credit control function, ensuring timely payments from customers, and minimizing bad debts across the Group. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

• Monitor customer accounts and follow up on overdue payments.
• Maintain accurate records of customer payment history.
• Liaise with sales teams to resolve customer payment issues and escalate issues where appropriate.
• Send regular statements of account to customers.
• Manage the collection process for overdue accounts using the dunning module where required.
• Prepare and distribute monthly credit control reports to management / appropriate sales team members.
• Recommend systems and process improvements to the Team Leader to become more effective.
• Provide support to the finance team as required.

Skills And Experience

• Demonstrable experience in credit control or a related field
• Strong knowledge of credit control processes
• Excellent communication, negotiation skills and customer manner.
• Ability to work independently and as part of a team.
• Experience using NetSuite accounting software (Preferable) and strong use of excel.

Personal Attributes

• Attention to detail.
• Analytical and problem-solving skills
• Results-oriented
• Customer-focused
• Ability to manage multiple tasks and priorities.
• Strong interpersonal skills

Behaviour

• Ambitious – Drive, Planning & Execution
• Adventurous- Flexibility & Resilience and Savvy Thinking
• Community – Collaboration & Communication