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Credit Controller
2 years ago
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With its European Headquarters based in South West London, this industry leader has over 12,000 employees worldwide and is becoming increasing larger by the day. Its professional finance team has a reputation for being professional and forward-thinking, which contributes to the business being one of the best employers in the UK.
The Credit Control Team is responsible for coordinating debt collection and assisting with protracted disputes. To be successful in this role, you need to be passionate, professional, and comfortable working in a high-pressure environment. The role is varied, involving reporting, reconciling, assisting the Accounts Receivable team, and liaising with the legal team as required. But the core of the role is collecting late payments and reducing risk. As such, an understanding of credit control processes and credit checking is essential.
- 2+ years Customer Service/Call Centre OR Credit Control experience
- Proactive, can-do attitude
- Team Player
- Attention to detail
- Intermediate excel (V-Look Ups + Pivots)
- Promoting customer satisfaction whilst extracting cash in line with payment terms!
- Ability to quickly understand and use new tools and processes