The primary role of the Credit Controller APAC involves dealing with the most complex markets and clients on the timely collection of all invoices.

• Chase overdue payments, escalating response in accordance with established processes
• Processing accounting receivables and incoming payments in compliance with financial policies and procedures, allocating daily payments received into JPY, SGD, CNY, PHP, INR and USD accounts to customer accounts in SAP
• Reconciling of the assigned accounts on the receivable ledger to ensure that all payments are accounted for and properly posted, and issuing customers statements as required.
• Opening of new AR accounts and reviewing credit of new customer creditworthiness using Creditsafe via online applications or on request of the sales team..
• Forecast client payment for cashflow purposes.
• Attend fortnightly APAC Cash Collection meeting and provide DSO update
• Establishing relationships with clients Accounts Payable departments
• Update of credit control platform, in order that the systems can then be managed on a daily basis going forward once the accounts are clean
• Dealing with various queries received into the shared email box & escalate issues as necessary
• Work closely with the Sales & Business Operations team to ensure accurate communication
• Proactively identify and recommend opportunities for improvement in existing procedures and processes consistent with company policies
• Ad-hoc duties and project work as directed by the line manager.

• Proven success in all aspects of debtor management and cash receipting
• Excellent written and verbal communication skills
• Superb phone presence
• An innate sense of urgency and a positive can-do attitude
• Adept at organization and time management
• Ability to think strategically and connect the dots
• Fluency in English (Mandarin / Chinese fluency is a plus)
• CIMA partially qualified is a plus