We are seeking a motivated Credit Controller to join our Finance Shared Service Centre team in Harrogate. Reporting to the Credit Control Supervisor, you will play a pivotal role in maximising cash collections and maintaining strong customer relationships. Your positive attitude and dedication will contribute to the success of our credit control department. We will consider a Trainee for this position also.

• Take ownership of a designated customer ledger and diligently follow up on overdue payments.
• Foster and nurture internal and external customer relationships to ensure efficient collections.
• Record all queries promptly and accurately, ensuring timely resolution.
• Assist in generating customer reports and conducting debt/payment analysis.
• Contribute to credit limit assessments in alignment with company policies.
• Provide support and cover for fellow team members when required.

• Prior credit control experience is beneficial (full training provided).
• Proficiency in Excel, including creating formulas and pivot tables, is desirable.
• Strong communication skills, with a confident phone manner.
• Ambitious and eager to learn and develop.