Order to Cash department manager works closely with Head of Borealis Business Services to implement and manage a multi-functional Order to Cash organization providing end-to-end services supporting Borealis Group. The scope includes the design, implementation and management of the Borealis Order to Cash delivery organization including Customer Services, Order Fulfillment, Scheduling and Accounting activities.

• Steering and promoting the strategic development of Order to Cash Department for the serviced Borealis Group companies in alignment with Business Requirements and with Business Unit Borealis Business Services strategic objectives;
• Supervises and evaluates Order to Cash department activities and results in order to meet agreed objectives within the agreed timeframe, budget and quality, by ensuring appropriate level of internal controls in alignment with Group requirements;
• Has full management authority to make operational decisions within the Order to Cash department, escalates if needed to Head of Department Borealis Business Services;
• Responsible for the development and continuous optimization of the BBS Order to Cash department activities/services, active contribution in the department strategy definition. Indicates and takes up opportunities and identifies cost effective solutions, to provide value added, to improve, harmonize, standardise and digitalize Order to Cash Borealis processes and systems in alignment with Head of Department Borealis Business Services and served Business Requirements and strategic objectives;
• Defines and implements solid proposals to improve procedures and guidelines and provides input for accounting and business policies. Provides clear, useable advice to superiors & peers. Actively contributes to internal discussions and questions status-quo;
• Leading, managing and developing the subordinated team;
• Manage the main stakeholders (services beneficiaries) of Borealis organization: Treasury & Funding team, Credit Risk and collections team, Indirect Tax team, Customer support, Sales and supply chain business from different Asset Clusters, Procurement;
• Defines and manages the integrity of relevant KPIs (key performance indicators), ensures relevant data and systems are maintained and reporting performed and available to relevant stakeholders.

• Master diploma in Finance;
• Relevant professional experience: more than 12 years related Order to Cash (Finance, Customer Service, Order Fulfillment) experience. At lease 8 years experience in management of a large team, financial processing organization, preferably in a captive or outsourced shared services environment, including people, budget, results and quality responsibilities;
• Experience in working in a shared services organization (local & international clients);
• Willingness to travel to various locations for at least half of the time (at least 2 weeks on a monthly basis);
• Proven transition and managerial abilities and leadership capabilities;
• Very good knowledge about Order to Cash processes, preferably in chemicals industry;
• Very good knowledge of MS Office and SAP Finance and Business related modules knowledge;
• English language skills – advanced level.