The Deputy Director: Head of Strategy and Corporate Services for the IMA is responsible for strategic planning, co-ordinating strategy, and continuous improvement across the IMA whilst also providing effective oversight of shared services and a range of corporate services within the IMA to enable the organisation to discharge its corporate responsibilities in accordance with recognised good corporate standards. These comprise of people, systems and processes.

• Leading the development of the IMA’s current and future strategies through effective facilitation, reporting structures and continuous improvement methodologies.
• Supporting the delivery of change management to ensure effective end to end processes are in place to comply with governance and contractual requirements.
• Reporting to and supporting the Director of Governance and Corporate Services on the development and implementation of organisation-wide corporate arrangements and structures.
• Ensuring all aspects of knowledge and information management, including data protection are embedded across the IMA and aligned with organisational policies and procedures, including:
  • Developing and implementing a knowledge and information management (KIM) strategy.
  • Enabling the IT function within the IMA that supports service delivery, case management services and the KIM strategy, in conjunction with our sponsoring body the MoJ.
  • Managing third party Shared Services in ensuring fulfilment of contractual arrangements.
• Enabling the development of the IMA’s people strategy that ensures the ongoing availability of high quality, appropriately skilled staff to meet evolving business needs, including resource and succession planning, effective training arrangements for staff and ensuring relevant and ongoing continuous professional development support. This will include:
  • Ensuring the delivery of key people services (e.g. recruitment, performance management, learning and development, staff led wellbeing and inclusion initiatives, and the annual pay remit).
  • Ensuring the maintenance and contractual requirements of estates including the management and planning of office moves and health and safety legal obligations relating to the protection of the workforce, equipment and environmental considerations.
• Enabling the maintenance of effective commercial systems and processes for the IMA, with a focus on the principles of Managing Public Money.
• Managing risks across corporate services in alignment with the IMA’s risk management policy.
• Acting as the Senior Responsible Officer for assigned projects
• Acting as competent Health and Safety representative for the IMA.
• Chairing relevant group and committee meetings effectively.
• Direct line management of 4 individuals who manage functional teams.

To be successful in this role it is likely that you’ll be:

• A self-starter with proven experience of being able to manage a portfolio of work effectively, with an excellent record for delivering to deadlines and taking decisions, as well as the resilience to provide challenging advice and recommendations to peers and colleagues.
• An effective communicator with strong influencing skills, including the ability to manage complex and senior relationships with a variety of stakeholders; and to distil complex technical messages to different audiences.
• An inspiring people leader and manager with the ability to attract, lead, motivate and develop colleagues at all levels to the highest standards.
• An effective and strong team player.
• Able to see the big picture and develop strategic approaches that deliver positive change.

Essential Skills

• Strong leadership and management skills, with experience of leading complex programmes of work, while thinking and acting strategically.
• Experience of planning and co-ordinating strategy and continuous improvement across teams.
• A demonstrable track record of effective and proven delivery of corporate services; leading work across key areas such as Commercial, IT, HR, Estates, Health & Safety, Knowledge and Information Management.
• A proven track record of delivering a high standard of professional service, and ability to coordinate resources based on competing demands.
• Effective decision maker, confident in making evidence-based decisions that can withstand scrutiny and challenge.
• Proven ability to lead and develop high performing teams.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Managing a Quality Service
• Changing and Improving
• Seeing the bigger picture