At TechnipFMC, we continually seek ways to become more efficient and improve our quality, customer focus, and cost competitiveness. The Global Business Services (GBS) organization is vital to executing this strategy by standardizing our processes and centralizing our services.

Our Vision: A customer-focused, cost-efficient, innovative, high-performing HR operation that drives functional excellence.

GBS provides streamlined and consistent services to our employees in Finance and Accounting, Human Resources, Business Functional Support, and Procurement. At TechnipFMC, GBS is embedded in each respective domain. HR Operations is an extension of the Human Resources regional shared service teams. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture.

• The Person should have handled different HR domains: Recruitment, Data Management, Onboarding, International Mobility, etc.
• Provide functional support and direction to the Managers and Team leaders.
• Lead people on large, multi-functional efforts.
• Coach & develop people, Communicate and collaborate effectively.
• Focus on Quality. Know & implement quality tools & techniques (Six Sigma, Lean) for process improvement.
• Plan, forecast& schedule to meet SLAs, Deliver, and adhere to the SOW-defined parameters.
• Operations and Transition Management, develop Key Success Factors, SLAs / KPIs/Balance scorecards/performance dashboards, etc.
• Manage day-to-day operations of HR SSO to ensure that all KPI/SLAs agreed.
• Maintain effective communication channels and relationships with stakeholders.
• Develop a roadmap for productivity improvement of HR operations, managing costs & resources efficiently and in line with external benchmarking standards.
• Contribute towards developing future road map & transition strategy.
• Lead Global and local projects for HR operations.
• Manage stakeholders in a multicultural environment and successfully work on timeline-driven deliverables.
• Ensure compliance and arrange inputs appropriately as required by stakeholders.
• Understanding of budgeting and forecasting.
• Financial prudence to be cost efficient.

• 15+ years of experience in Shared services, including Leadership Experience
• Effective Planning & Execution, expertise in managing operations of HR Processes in SSO/BPO organizations, should have participated in or led transitions from onshore to offshore.
• Process Design: Ability to visualize and oversee the Design of new concepts and ideas related to the broader organization as well as functional areas of expertise
• Transitions and change management skills & expertise
• Experience in the same domain, working in a relevant industry
• Exposure in ERP (SAP) environnement.
• Flexible to work in Shifts
• MBA in Human Resources will be an advantage.
• Strong communication and interpersonal skills. Must be innovative and decisive
• Analytical Skills, Presentation skills, solution design expertise/exposure, and proficiency in computer knowledge of MS Office and HR platforms
• Be open-minded, open to Travel, speak professional English, Be adaptable, and work collaboratively.

Skills

• Business Analysis
• Change Management
• Organizational Development
• Process Design
• Project Management

Leadership Competencies

• Act with Agility
• Empowers & Develops
• Embrace Innovation
• Lead with a Lean Mindset
• Problem Solving
• Create Inclusive Culture