Drives data and analytic strategy, development and implementation of complex data and analytic products to drive business decisions, customer/agent experience, profitability, and growth. Serve as an advisor and critical thought partner to Claims management within Claims Shared Services line of business.

• Direct the development, coordination, and consolidation of the operational metrics for Claims Shared Services.
• Coordinate with Claims Finance on the Claims monthly, quarterly, and budget review, variance analysis, and forecasting functions.
• Direct activities related to financial and quantitative analysis on key drivers to identify risks and opportunities and develop plans and execute to deliver on mitigating risks and capitalizing on opportunities.
• Develop reports, scorecard and analysis that provide insight for operational and strategic decision making.
• Consults, manages, & executes on data efforts to understand data, analytics or data governance requirements and existing business processes to lead in design & development of data products.
• Direct analysis on key Claims trends and coordinate findings with product management, finance, and actuarial functions.
• Lead initiatives and special projects for Claims data & analytics and Claim leadership.
• Performs other duties as assigned.

Physical Environment

Required job duties are normally performed in a climate- controlled office environment.

Education Requirements

Bachelor’s degree required.

Experience Requirements

Ten years’ experience in data & analytics within the insurance industry preferred.